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Thinking about becoming a new authorized dealer with Reliable Controls® Corporation? You certainly
will have many questions. This FAQ section will answer the most common inquiries related
to becoming a new authorized dealer.
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FREQUENTLY ASKED QUESTIONS
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- Who do I contact to become a dealer?
- What's involved to become a dealer?
- Our firm is interested in becoming a dealer, but we wish to have an exclusive
agreement for protection. Does your company offer exclusive territories?
- We currently handle one or more competing direct digital controls (DDC) products. Can we become a Reliable
Controls® dealer and still retain access to our existing lines?
- Is there a one-time sign-up fee or annual maintenance fee to become a dealer?
ANSWERS
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- Who do I contact to become a dealer?
Contact the Regional Sales Manager for your area to start the application process.
The application process takes anywhere from 2 - 4 weeks to complete.
| Sales Region |
Sales Manager |
Telephone |
Fax |
| Western Canada |
Eric Balt |
(250) 475-2036 |
(250) 475-2096 |
| Eastern Canada |
Gary Knowles |
(905) 355-2340 |
(905) 355-2964 |
| Western United States |
Will McNeill |
(415) 892-4165 |
(408) 521-0373 |
| MidWest United States |
Rick Rosine |
(614) 545-8020 |
(614) 305-1720 |
| Eastern United States |
Chris Gleason |
(215) 563-4482 |
(215) 563-4485 |
| International |
Tom Zaban |
(250) 475-2036 |
(250) 475-2096 |
* Mainland China -
[Contact our distribution office in Shenzhen China]
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- What's involved to become a dealer?
Obtaining a Reliable Controls® Corporation dealership is a simple three-step process. The first step
is to contact the Regional Sales Manager responsible for managing the dealer network in your area.
If there is a good fit, the second step will be to complete a Dealer Application. Upon approval of
the application (which may take anywhere from 2 to 4 weeks) terms of credit, sales targets and a
formal Dealer Agreement are executed. Purchases may begin after this second step. The third step
is to send at least one individual from your company to Victoria, British Columbia, Canada to
complete the Authorized Dealer certification course. This four day course is mandatory to maintain
your Authorized Dealer standing, and must be successfully completed by at least one individual
in your organization within 6 months of application approval. That抯 it.
- Our firm is interested in becoming a dealer, but we wish to have
an exclusive agreement for protection. Does your company offer exclusive territories?
No. Dealers sign non-territorial agreements with Reliable Controls® Corporation.
Exclusive agreements are not available.
- We currently handle one or more competing direct digital controls (DDC) products. Can we become
a Reliable Controls® dealer and still retain access to our existing lines?
Yes. There is no provision in our dealer agreement that forces a prospective dealer to drop existing
product lines. You must have access to these lines to service your legacy systems. However for new
HVAC BACnet® projects, we ask Reliable Controls® to be the preferred line and be promoted as such.
- Is there a one-time sign-up fee or annual maintenance fee to
become a dealer?
No. There are no fees of any kind levied for becoming a dealer. The only requirement
for new dealers who have had their dealer application approved, is the requirement to
successfully complete our dealer training requirements.
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