The head offices of five North American building controls manufacturers are located within a 75-mile radius of Victoria, BC making the Pacific Northwest one of the most competitive building controls manufacturing regions in the world. As it turns out, the Pacific Northwest was ideal for developing a building controls company focused on delivering excellent customer satisfaction.

Reverse Order  

 1986 - 1993

  • 86
  • January

    Company founded in Surrey, BC, Canada.

    Begin development of new 32 Input, 32 Output controller, firmware, and software.

  • October

    Installation of first generation Burke System and BP1000 direct digital controller in North Vancouver Law Court.

  • 87
  • May

    Move from basement of residence to a small new shop located at 218-11558, 132A Street in Surrey, BC.

  • August

    Awarded Head Office of Insurance Corporation of British Columbia (ICBC).

  • 88
  • January

    Development and production of the BP16IN/16OUT expansion board for the BP1000.

  • April

    Awarded the British Columbia (BC) Parliament Buildings and Provincial Museum.

  • 89
  • October

    Begin development of 8 Input, 8 Output controller.

  • 90
  • November

    Begin development of software changes to include 8x8 controller.

  • 91
  • February

    Begin production of 8x8 controller named Mini-Burke.

  • 92
  • September

    Begin development of second generation Direct Digital Control (DDC) system. New controller with modular 16 Input / 16 Output cards, called MNC100. Backwards compatibility with the legacy Burke System is maintained.

  • October

    Begin development of a new 4 Input, 4 Output controller.

  • 93
  • September

    Begin production of MNC100.

 1994

  • Jan
  • Retrofit contract of University of Victoria awarded to Accutemp Refrigeration and Air Conditioning using Reliable Controls. Project was the largest retrofit project in North America during the year.

  • Feb
  • Begin production of second generation DOS software.

  • Apr
  • Move from Surrey to a larger facility at 201-3375 Whittier Avenue, in Victoria, BC, Canada.

  • Jun
  • Begin new marketing strategy.

  • Sep
  • Begin development of new MicroSoft Windows based software.

  • Nov
  • Begin development of the SMART-Sensor.

 1995

  • Jan
  • Initial release of the Reliable Controls product catalog.

  • Feb
  • First trade show AEE in Vancouver, BC, Canada.

  • May
  • Begin full scale production of SMART-Sensor.

  • Dec
  • New Western Canada Regional Sales Manager hired.

 1996

  • Feb
  • First dealer training course held.

  • Apr
  • Reliable Controls announces it is committed to implement the ASHRAE Standard 135 BACnet® protocol.

  • Jul
  • First posting of the Reliable Controls website (http://www.reliablecontrols.com) on the Internet.

  • Dec
  • Begin production of new MicroSoft Windows software.

 1997

  • Mar
  • Begin development of third generation system. New surface mount 8 Input, 8 Output controller with expansion capability. The new products are called the MACH Controller Series (MACH1, MACH2, MACH2x).

  • Apr
  • First blue glossy marketing brochure released.

  • Begin development on a new Variable Air Volume (VAV) controller.

  • May
  • Reliable Controls announces that all products are Year 2000 compliant.

  • Aug
  • First appearance of the new corporate logo.

  • Sep
  • First Reliable Controls® Authorized Dealer Meeting.

  • Oct
  • Launch of Industry-leading 5 Year Warranty.

  • Nov
  • Milestone: One Thousand MNC100s shipped to date.

 1998

  • Apr
  • First corporate video released.

  • May
  • Begin production of the MACH1 controller.

  • Jun
  • Retrofit contract of Metropolis at Metrotown awarded to Control Solutions of Coquitlam, BC. The project is largest holding of Cambridge properties.

  • Jul
  • Begin development of the ETHER-Link Portal.

  • Aug
  • Reliable Controls assigned BACnet® identification number 35.

  • Sep
  • Begin production of MACH2 building controller.

  • Nov
  • First multi-vendor BACnet® installation completed by Serv-All Mechanical in Edmonton, AB.

 1999

  • Jun
  • Eastern Canada Regional Sales Manager hired.

  • Jul
  • Volume 8, No.2 of MB&S magazine displays MACH1 building controller on front cover.

  • Aug
  • UL916 Approval for the entire MACH-System hardware.

  • Oct
  • Begin production of MACH-Air VAV controller.

 2000

  • Aug
  • MACH-Zone Official Release

  • Nov
  • First RC-Studio® 1.0 ships.

 2001

  • May
  • Reliable Controls joins the BACnet® Manufacturers Association (now BACnet® International).

  • Jun
  • Milestone: Reliable Controls ships 10,000th direct digital controller.

  • Dec
  • First issue of the monthly newsletter - the Resource

  • First appearance of Authorized Dealer Logo

 2002

  • Mar
  • RC-Archive® 1.0 Data Acquisition software officially released.

  • Apr
  • Begin production of the MACH-Global building controller.

  • Sep
  • RC-WebView® 1.0 Web Server software officially released.

  • Nov
  • Eastern US Regional Sales Manager hired.

  • Dec
  • Begin production of X-Port converter.

 2003

  • Sep
  • BTL approval for MACH-Air and MACH-Zone as BACnet® Application Specific Controllers (B-ASC).

  • Mainland China and Hong Kong distribution office opens in Shenzhen, China.

 2004

  • Feb
  • GrafxSet 1.0 Graphics Library officially released.

  • Oct
  • Begin production of SMART-Sensor LCD.

  • Move from Whittier to larger new facility at 120 Hallowell Road in Victoria, BC.

  • Dec
  • Begin production of RC-Studio® 2.0 BACnet® Operator's Workstation Software.

  • Reliable Controls one of the top 25 Fastest Growing Companies on Vancouver Island.

 2005

  • Jan
  • AHR Expo Innovation Award Honor Mention in Building Automation for the SMART-Sensor LCD (SSL).

  • Mar
  • Milestone: Reliable Controls connects to over One Million field devices.

  • BTL approval for MACH1 and MACH2 as BACnet® Advanced Application Controllers (B-AAC).

  • Western US Regional Sales Manager hired.

  • Apr
  • Begin production of SPACE-Sensor Temperature series.

  • May
  • BTL approval for MACH-Global and ETHER-Link Portal as BACnet® Building Controllers (B-BC).

  • Dec
  • Reliable Controls one of the top 25 Fastest Growing Companies on Vancouver Island.

 2006

  • May
  • MACH-Stat begins production.

  • Jul
  • Renovations complete for new R&D space.

  • Aug
  • RC-WebView 2.0 Official Release

  • Oct
  • BTL approval for MACH-Stat series as BACnet® Advanced Application Controllers (B-AAC).

  • Begin development of new SMART-Space Controller

  • Nov
  • UL864 approval for MACH-System hardware.

  • Dec
  • Reliable Controls one of the top 25 Fastest Growing Companies on Vancouver Island.

 2007

  • Jan
  • Regional Sales Manager hired for Midwestern USA.

  • Jun
  • The MACH-ProCom BACnet® Building Controller is officially released.

  • X-Port-2 Converter is introduced into the building controls market.

  • Aug
  • New Upgrade to RC-Studio® 2.0 Software.

  • Oct
  • RC-Archive® 2.0 software released.

  • Reliable Controls honored with Mayorial Award by Township of View Royal for community involvement in the development of the E&N Rail Trail. Visit www.capitalbikeandwalk.org for more details on the Rail Trail.

  • Nov
  • Milestone: Reliable Controls ships 100,000th direct digital controller.

  • Dec
  • Reliable Controls one of the top 25 Fastest Growing Companies on Vancouver Island.

 2008

  • Jan
  • AHR Expo Innovation Award Honor Mention in Building Automation for the MACH-Stat Space Controller.

  • The MACH-ProCom BACnet® Building Controller wins a 2008 Building Operating Management (BOM) Reader's Choice Award.

  • Feb
  • RC-Studio® 2.0 Update 1.41 released.

  • The MACH-ProSys Building Controller and MACH-ProPoint Expansion Module are officially released.

  • Mar
  • FCC-CFR 47 Approval for the entire MACH-Stat series.

  • May
  • UL 916 Approval for the entire MACH-Pro series.

  • Begin production of new TRIAC output module.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the May 2008 issued of Building Operating Management magazine.

  • Jun
  • New USB-Key ships with RC-Archive® 2.0 Update 1.10.

  • Jul
  • US-based training office opens in Columbus, OH.

  • Sep
  • Regional Sales Office in Melbourne Australia announced.

  • RC-License Manager 1.0 Software License Utility officially released.

  • Oct
  • BTL approval for MACH-Pro series.

  • China and Hong Kong General Manager hired.

  • Nov
  • Building Operating Management magazine honor the MACH-ProCom with the publication's 2009 Top Products Award.

  • Dec
  • Reliable Controls one of the top 25 Fastest Growing Companies on Vancouver Island.

 2009

  • Jan
  • AHR Expo Innovation Award Honor Mention in Building Automation for the SMART-Space Controller (SSC).

  • New Regional Sales Manager hired for Western Canada.

  • RC-WebView® 2.0 Update 1.40 released.

  • MACH-ProCom receives 2009 Top Products Award from BOM magazine.

  • Feb
  • Reliable Controls recognized as "Manufacturer of the Year 2008" at the 9th Annual Vancouver Island Business Excellence Awards ceremony.

  • May
  • SMART-Space Controller Beta Testing announced.

  • Jul
  • New backplate for MACH-Stat released.

  • Reliable Controls® receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the July 2009 issue of Building Operating Management magazine.

  • Aug
  • BTL Approval for RC-Studio® 2.0 Update 1.50.

  • First Transceiver Webcast conducted.

  • SMART-Space Controller released.

  • Sep
  • RC-WebView® 2.0 Update 1.50 released.

  • GrafxSet 2.0 Graphic Library and Subscription Service released.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the September 2009 issue of Building Operating Management magazine.

  • Oct
  • SPACE-Sensor Temperature with LED override announced.

  • MACH-Stat Revision E announced.

  • Nov
  • RC-Toolkit® 2.0 Update 2.41 released.

  • Password Matrix service posted.

  • MACH-ProPoint All Inputs Expansion Module released.

  • RC-Archive® 2.0 receives 2010 Top Products Award from Building Operating Management magazine.

  • Dec
  • RC-Archive® 2.0 Update 1.16 released.

 2010

  • Jan
  • ASHRAE President, Gordon Holness visits Reliable Controls headquarters.

  • Vice President Sales & Marketing hired for North America.

  • RC-Archive® receives 2010 Top Products Award from Building Operating Management magazine.

  • Feb
  • Interim Beta Release service posted.

  • Standalone Flow Sensor released.

  • May
  • RC-Studio® 2.0 Update 1.54 released.

  • Begin work on a new RC-Reporter application.

  • Jul
  • New eStatements service posted.

  • Aug
  • RC-WebView® 2.0 Update 1.52 released.

  • New Dealer Certification Program announced.

  • ISO 9001:2008 implementation initiated.

  • Ethernet and TCP/IP Networking eLearning module posted.

  • Sep
  • CE Certification for the MACH-Pro Series controllers.

  • Oct
  • MACH-Pro series Revision E released.

  • Nov
  • MACH-ProWeb Beta Testing announced.

  • MACH-Air sample program revision G posted.

  • EnOcean Wireless family of products (SSE and SSEA) announced.

  • UL 916 Approval for MACH-ProPoint Input expansion module.

  • Dec
  • Upgrade posted for eBusiness Order service.

  • Reliable Controls one of the top 25 Fastest Growing Companies on Vancouver Island.

 2011

  • Jan
  • AHR Expo Innovation Award Honorable Mention in Building Automation for the MACH-ProWeb Controller.

  • SMART-Space Controller receives 2011 Top Product Award from Building Operating Management magazine.

  • New Dealer Certification Program implemented.

  • Feb
  • MACH-ProWeb Product Line Officially Released.

  • RC-Studio® 2.0 Update 1.60 released.

  • RC-Toolkit® 2.0 Update 2.44 released.

  • Mar
  • First Sales Training Course for Dealers.

  • New paperless e-Invoicing service launched.

  • New 15" Touch Screen Panel officially released.

  • SSE and SSEA EnOcean Wireless Beta Testing begins.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the March 2011 issue of Building Operating Management magazine.

  • Apr
  • Construction begins on 4000 sq.m LEED® Platinum Annex to Head Office facility.

  • RC-Archive® 2.0 Update 1.18 released.

  • New Software Manager hired.

  • MACH-Stat Revision D released.

  • May
  • RC-Studio® 2.0 Update 1.62 released.

  • Reliable Controls recognized as "Employer of the Year" at the Camosun College Trades & Technology Annual Awards ceremony.

  • Jun
  • Reliable Controls recognized as "Employer of the Year" at Vancouver Island Advanced Technology Council Annual Awards ceremony.

  • SSE and SSEA EnOcean wireless sensor line officially released.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the June 2011 issue of Building Operating Management magazine.

  • Jul
  • RC-WebView® 2.0 Update 1.54 released.

  • Sep
  • Reliable Controls Corporation becomes ISO 9001 certified.

  • MACH-ProZone Beta Testing announced.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the September 2011 issue of Building Operating Management magazine.

  • Reliable Controls receives Outstanding Advertising Award from Ad-Q for the advertisement printed in the September 2011 issue of the ASHRAE Journal.

  • Nov
  • New Regional Sales Manager hired for China.

  • Dec
  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the December 2011 issue of Building Operating Management magazine.

  • Reliable Controls one of the top 25 Fastest Growing Companies on Vancouver Island.

 2012

  • Jan
  • ASHRAE President, Ron Jarnagin visits Reliable Controls headquarters.

  • MACH-ProWeb becomes first device to receive B-BC and B-OWS listing from the BTL, and is the first device to be listed under revision 9 of the BACnet® standard.

  • Revision C of the SSC series begins shipping.

  • Feb
  • New Regional Sales Manager hired for Southeast Asia.

  • MACH-ProZone Product Line Officially Released.

  • RC-Studio® 2.0 Update 1.70 released.

  • RC-Toolkit® 2.0 Update 2.46 released.

  • President and Founder, Roland Laird accepts nomination to the Board of Directors of BACnet® International for three year term.

  • Firmware Manager, Mike Osborne assumes upcoming position of Secretary of SSPC 135 (BACnet®).

  • New eRMA service posted.

  • Mar
  • RC-Studio® 2.0 Update 1.71 released.

  • RC-Archive® 3 Beta Testing announced.

  • Reliable Controls receives Outstanding Advertising Award from Ad-Q for the advertisement printed in the March 2012 issue of the ASHRAE Journal.

  • Apr
  • RC-Studio® 2.0 Update 1.72 released.

  • May
  • New Network Accessory End-Of-Line Terminator officially released.

  • New instructional videos for RC-Studio® posted for Direct Access, BACnet® Schedules, and BACnet® Trend Logs.

  • Advanced BACnet® course updated.

  • MACH-System Power Calculator posted.

  • Jun
  • New Vice President Sales & Marketing - Americas, announced.

  • MACH-ProAir Beta Testing announced.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the June 2012 issue of Building Operating Management magazine.

  • Jul
  • RC-WebView® 2.0 Update 1.56 released.

  • UL 916 Approval for MACH-ProZone.

  • Ribbon Cutting Ceremony announced for new LEED® Platinum targeted annex.

  • Aug
  • SST-CO2 with 24VAC power released.

  • Sep
  • RC-Archive® 3 officially released. The first version 3 software in the suite of version 3 products.

  • Green Facility website posted to provide education about new LEED® Platinum targeted annex to Victoria headquarters.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the September 2012 issue of Building Operating Management magazine.

  • Reliable Controls receives Branded Award for "Top Advertiser for Ad Recall" in Building Operating Management magazine.

  • Reliable Controls receives "Leader of the Pack Award" from BACnet® International.

  • Oct
  • Official Opening Ceremony and Occupancy of new LEED® Platinum targeted annex to Victoria headquarters.

  • Nov
  • BACnet® Testing Laboratories (BTL) certifications for the MACH-ProAir, MACH-ProZone, RC-Archive® version 3, and RC-Studio® 2.0 Advanced Operator Workstation.

  • Dec
  • MACH-ProAir advanced VAV controller is officially released.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the December 2012 issue of Building Operating Management magazine.

 2013

  • Jan
  • New USA subsidiary launched RCC-USA.

  • New Regional Sales Manager hired for Eastern USA.

  • RC-Studio® 2.0 Update 1.78 released.

  • RC-Toolkit® 2.0 Update 2.52 released.

  • Milestone: Reliable Controls® connects to over Five Million points of measurement and control.

  • MACH-ProZone receives 2013 Top Products Award from Building Operating Management magazine.

  • Mar
  • RC-WebView® 2.0 Update 1.58 released.

  • MACH-ProWeb series Revision F released.

  • ASHRAE President, Tom Watson visits Reliable Controls headquarters.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the March 2013 issue of Building Operating Management magazine.

  • Apr
  • New Regional Sales Manager hired for Australasia.

  • Second surface mount technology (SMT) production line installed at head office factory.

  • SSL with CO2 option begins shipping.

  • May
  • RC-Archive® 3.01 released.

  • RC-Studio® 2.0 Update 1.80 released.

  • Renovations complete for North Building manufacturing wing.

  • Jun
  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the June 2013 issue of Building Operating Management magazine.

  • Jul
  • BELIMO Chief Executive Officer, Dr. Jacques Sanche visits Reliable Controls headquarters.

  • Sep
  • Reliable Controls receives EcoStar award for demonstrating leadership in Integrated Water Management within the Capital Regional District of Vancouver Island.

  • Oct
  • SMART-Sensor EnOcean Acesspoint with transmit, RPS, 1BS and generic 4BS capabilities.

  • Nov
  • Reliable Controls Headquarters Annex becomes LEED-Platinum certified.

  • MACH-ProPoint All Outputs Expansion Module released.

  • RC-Toolkit 2.0 Update 2.54 released.

  • Dec
  • Sales Certification Program added to Dealer Learning Center.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the December 2013 issue of Building Operating Management magazine.

 2014

  • Jan
  • New Regional Sales Manager hired for Eastern Canada.

  • MP-S, MP-S-H, MPW-S, MPS-S-H, MPP-IO and MPP-IO-H become certified under UL864.

  • RC-Reporter® 3 Beta Testing announced.

  • Feb
  • New Vice President Sales & Marketing - Americas, announced.

  • Mar
  • New Touch Screen Panel (TSP) series released.

  • SMART-Sensor with LED Backlight, ºC/ºF Switch , Setpoint Slider, and Override Button and Up/Down Buttons option begins shipping.

  • MACH-ProPoint I/O Universal Expansion Module released.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the March 2014 issue of Building Operating Management magazine.

  • Reliable Controls receives Outstanding Advertising Award from Ad-Q for the advertisement printed in the March 2014 issue of the ASHRAE Journal.

  • Apr
  • MACH-Pro1 and MACH-Pro2 Beta Testing announced.

  • Jun
  • RC-WebView® 2.0 Update 1.60 released.

  • SST with humidity option released.

  • Sep
  • MACH-Pro1 BACnet Building Controller is officially released.

  • MACH-Pro2 BACnet Building Controller is officially released.

  • Reliable Controls Releases 902 MHz Versions of SSE & SSEA wireless products.

  • RC-Studio 2.0 Update 1.84 released.

  • RC-Toolkit 2.0 Update 2.60 released.

  • New eAcquisition service posted.

  • Reliable Controls successfully became ISO 14001 certified.

  • Reliable Controls receives Outstanding Advertising Award from Ad-Q for the advertisement printed in the September 2014 issue of the ASHRAE Journal.

  • RC-GrafxSet 3 is officially released

  • Oct
  • SS-PLATE is officially released.

  • SS-DUCT is officially released.

  • Reliable Controls receives Best in Show award and recognition plaques from BACnet International for the 2014 Leaders of the Pack Awards.

  • Dec
  • RC-Toolkit 2.0 Update 2.63 Beta released.

  • SSC-Rev-E Beta Testing announced.

  • RC-WebView 3 Beta Testing begins.

  • New SMART-Net RJ11 Terminal Block cable released.

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the December 2014 issue of Building Operating Management magazine.

 2015

  • Jan
  • RC-Reporter 3.0 is officially released.

  • Feb
  • SSC Beta Testing begins.

  • RC-Reporter 3.2 released.

  • Mar
  • Reliable Controls joins the BACnet Interest Group Europe (BIG-EU).

  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the March 2015 issue of Building Operating Management magazine.

  • Apr
  • myControl App is officially released.

  • RC-WebView 3 is officially released.

  • May
  • SSC-Rev-E is officially released.

  • RC-Archive 3.2 released.

  • Jun
  • myControl App version 1.3 released.

  • New Application Engineer hired for Americas.

  • Reliable Controls transitions to a 100% lead-free manufacturing process for all non-legacy products.

  • Jul
  • RC-WebView 3.2 released.

  • Aug
  • myControl App version 1.4 released.

  • Sep
  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the September 2015 issue of BOM magazine.

  • RC-Studio 2.0 update 1.86 released.

  • RC-Toolkit 2.0 updated 2.66 released.

  • Version 8 firmware release for MACH-Pro and MACH-ProWeb controllers.

  • Oct
  • New MACH-ProAir model MPA-111-A-F is released.

  • New MACH-System Demonstration utility is released.

  • Nov
  • RC-Studio 2.0 Update 1.88 released.

  • Dec
  • Reliable Controls receives Advertising Excellence Award from Baxter Research Center for the advertisement printed in the December 2015 issue of BOM magazine.

  • RC-Toolkit 2.68 released, introducing Internet Data Service (IDS).

 2016

  • Jan
  • New Regional Sales Manager hired for Latin America.

  • New Regional Sales Manager hired for EuroAfrica.

  • RC-Archive 3.4 released.

  • Feb
  • New Application Engineer hired for Asia Pacific.

  • Partnership announced with Windy City Wire.

  • MP-DINRAIL product accessory introduced.

  • Jun
  • New Regional Sales Manager hired for Southeast Asia.

  • Aug
  • RC-Webview 3.4 officially released.

  • RC-RemoteAccess officially released.

  • Reliable Controls Accepted as ENERGY STAR partner.

  • Oct
  • 868 Mhz Versions of SSE and SSEA Wireless Products officially released.

  • Nov
  • MACH-ProView LCD officially released.

  • myControl 1.7 officially released.

  • Dec
  • RC-Studio 3 officially released.

 2017

  • Feb
  • RC-Archive 3.6 officially released.

  • Reliable Controls Partners with DAQ Electronics.

  • Mar
  • Reliable Controls Opens Training Centre in Singapore.

  • Reliable Controls Awarded BACnet 2017 Project of the Year.

  • Reliable Controls announces RoHS2 Compliancy.