"We made a great business decision hiring OJS Building Services as our Reliable Controls provider. The RC-WebView building management software allows us to regulate our buildings and detect, address, and correct HVAC issues remotely. In addition to providing energy savings, Reliable Controls also provides "after-hours" peace of mind."

"With the installation of Reliable Controls we have saved thousands of dollars. The energy savings is huge, in one month alone, we saved $1,300 compared to the previous year. In addition there were nice incentives from the energy companies.

The controls are easy to use and intuitive. It only took a short time to get a handle on how to view the zone summary, schedules, boiler, etc. and make set point and schedule changes. I especially like the easy to use tabs at the top of the screen and the visual graphics.

Plus we have a wonderful dealer/vendor, Pacific Air Control, that did a great job installing and offers continued support."

"I have been using RC-RemoteAccess (RCRA) for a couple of weeks now, and I must, once again, I tip my hat to you and your team. This intuitive piece of software is literally a 'Walk off Grand Slam'. I absolutely love it. We, as a company, intend to utilize it on every single project going forward. RCRA is literally a game changer for us and once again, kudo's to you and your team for such a wonderful, easy to use, and intuitive piece of system."

"Digital Network Services has been a Reliable Controls dealer since 2003. We chose Reliable Controls not just for a great BACnet product but for its reputation as a company who puts customers first by standing behind the product and having a company culture that is a perfect fit with how we view and support our clients. The people at Reliable Controls work with the Authorized Dealer network as partners in providing the best combination of product technology and customer service. After 18 years we can’t think of a product that is better for our customers."

"There was one big reason I wanted to go with Reliable they had the Government of British Columbia's stamp of approval.

Across the board I think it's one of the better products on the market. Most systems try to cater themselves to certain applications. So one system might be good at this, but bad at that. Reliable Controls MACH-System covers all the bases, it fills the market.

With other products it becomes complicated to try to put a system together - they need to be layed out 'just so' to work right. There's so much to know it's hard to remember it all. Reliable Controls MACH-System fits. It's straightforward, there's not a lot of things you can do wrong."

"Setpoint Building Automation has been an Authorized Dealer since 2000. The Reliable Controls team is an exceptional partner in helping us maintain and grow our controls business based on their continuous R&D, support, and superb products. We look forward to continuing to work collaboratively with Reliable Controls to ensure we collectively exceed our customers’ expectations. Thank you, Reliable Controls!"

"Reliable Controls equips us to implement dependable and expansive BACnet energy management systems to all our enterprise-level multisite customers with the benefit of backward compatibility. Nobody makes controller hardware and software as well as Reliable Controls."

"Your technical support is what differentiates Reliable Controls from every other building automation and security system supplier in the world and why we are proud to be an Authorized Dealer."

"Both Steve and I had many years of experience in the temperature controls field before we decided to start our new company. We had worked with several other temperature control system manufacturers in the past, so when we picked our new product line, we had specific qualities we desired. First, we researched several temperature controls manufacturers and narrowed the field to a few. We then checked each product line for leading-edge technology, longevity, and value. The controllers needed to be reliable, be easy to set up and program, and have great technical support. Finally, we needed a company that has the same philosophy as ours. Treat each customer how you would like to be treated and provide a service that each customer finds valuable. Suffice it to say, I know we made the right decision. Quality Control Services has been a Reliable Controls dealer since 2002 and has continued to grow at a steady pace. Reliable Controls does not just sell products; it is our partner for success. From outstanding technical support to the help we receive from regional sales personnel, we could not be more satisfied. This does not happen by chance. Reliable Controls prides itself on making sure its dealers are equipped to be successful. The dealer training, online classes, and ongoing webcasts ensure our technicians remain trained. Reliable Controls has evolved its product line over time to become one of the leading manufacturers in the industry. Don’t just settle on a product line of temperature controls for your company. Select a partner that will lead to success."

"We have had Reliable Controls in many of our academic and dormitory facilities at Murray State University for many years. They have been proven performers in controlling the comfort level of our buildings and much more. The systems are operator friendly, dependable, and, as the name suggest, the most reliable controls we have on campus. I'll also add the support team for our Reliable Controls systems is Automated Building Concepts. Its team of managers and technicians have provided us excellent service and response to our needs."

"We run a portfolio of over 80 buildings across our campus and have very high standards and expectations for our building automation system. We find the Reliable Controls system very simple to understand while also having the power to achieve complex automation processes that assist with reducing energy and saving time.

The intuitive nature of the solution coupled with Reliable Controls product training gives us a lot of confidence with the system and has empowered us to manage many of the ongoing requirements of the system ourselves."

"We are proud to be a dealer for Reliable Controls, an industry leader in providing top-notch energy and environmental controls. Our internal team and our customers appreciate the quality products, with a 5-year warranty that rarely has to be used, and a variety of software packages that can be used to meet any application. Each department interaction we have, from technical support, application engineering, sales, marketing, ordering, etc, proves to us time and again that Reliable Controls is a trusted and valued partner in our business."

"I just wanted to take a second and thank you for all of the work you have helped us with. The quality of your work is extremely high, and it makes us proud of the graphics we are putting out, and proud to represent Reliable Controls. Our customers have noticed the increase in the quality of our graphic interfaces, and its thanks to you guys. You all should be proud of the graphics you are producing, its all excellent work.

Keep up the good work!
Have a great day!"

"There isn't just one time [Reliable Controls] has come through for me; they make my life better every single day. Just knowing I have a team of technical experts—the people who actually built the products—available to help me with any question I have... That makes all the difference. I sleep at night because I feel supported. It's more than just business; it's about having inner peace."

"The technical support is awesome. They answer calls quickly and efficiently. [As a dealer] you want to be able to reach out anytime, or lean on them, which I do a lot."

"Contrôles AC has been a Reliable Controls Authorized Dealer since 1998! For us to build a strong and long-lasting relationship with a manufacturer, it needs a good product and the right people. With Reliable Controls we have found both these qualities. Anytime we need support they are there, listening to our demands and always improving their product line and software. This partnership helps our company be a strong competitor to all major brands on the market. Can't wait to see what the future holds!"

"Colorado Controls has been a Reliable Controls dealer for 12 years, and we look forward to many more years moving forward. Reliable Controls has been a staple to our success, with not only a quality-driven product but also from the ground up. The Reliable Controls team has played many crucial roles with supporting our projects with expertise, guidance, support, training, and friendship! Reliable Controls holds the bar very high in every aspect of the industry, and it shows with whomever you speak to in the organization. Partnering with a company like Reliable Controls only makes us want to push ourselves harder to represent such a quality product and company."

"I just wanted to give some feedback in regards to the Tech Support team, in particular Lyam Witherow and Samuel Goulet, who provided me with direct technical support for some pressing issues with one of our important customers. Austec's focus has been and will always be to ensure our customers consistently receive the best service in the industry along with the most positive user experience.

This focus and goal is achieved only with the outstanding support from Lyam, Samuel, and the team. I can honestly not thank them enough for the support, particularly before holidays, which was appreciated tenfold by our customer. Lyam also went out of his way to answer and assist with further questions, which did not go unnoticed or unappreciated.

This synergy really ensures and upholds not only the Reliable Controls name but Austec's to the highest of standards in the industry."

"Reliable Controls has excellent software that helped our company immensely with our projects. The MACH-System is clearly one of the best in the market, as it is integrated and does its job impressively well. I must commend the team for their wonderful and prompt troubleshooting - service is professional and top notch!"

"[Reliable Controls] technology allows us to do more things; it's very hands on. Reliable Controls empowers us so that we, in turn, can empower our people, our clients. If there's anything we can't do, we trust—without hesitation—that we can ask for help, even for basic solutions. The freedom to ask anything, without feeling like we're being judged, is part of the respect we experience with Reliable Controls, and it's between the lines of everything they promote."

"RC-Studio is quite powerful for me. Once you have everything set up, it’s so easy to go to one space and be able to see everything so clearly and work with it there. Even if there’s a third-party controller, I think it’s great how it all works well together.
I really love RC-GrafxSet. It’s quite hard finding really nice graphics to work with. I really like how clean they are. Using them, everything looks so much more professional and much clearer for clients. They love being able to look at that—it’s really impressive."

"With increasing focus on critical environments such as surgical suites, surgical instrument processing, infectious isolation rooms, and clean and soiled utility rooms, we needed a building automation system provider and installer who could respond to immediate needs, and, who understands our requirements.

Reliable Controls, and its local dealer, Automated Building Concepts, Inc., function as true partners in providing scalable and cost effective monitoring and controls solutions to our hospital. Our partners helped us design solutions to constantly monitor room pressures, temperatures and humidity levels so that we could provide a safe, healing environment for our patients. Additionally, they work hand-in-hand with our mechanical equipment suppliers and contractors to make system upgrades and conversions seamless.

Our facility utilizes RC-Studio, RC-WebView, and RC-Reporter. These powerful tools help us to control, monitor, and report archived data to key internal customers such as infection prevention, quality, and safety.

We strongly recommend and endorse Reliable Controls to other healthcare providers."

"Anytime we come up with an idea, Reliable Controls really listens to us and tries to do something with our idea. That's very unique! Combine that with their truthfulness and frankness, and it's really a great thing."

"Out of all the BAS systems I've worked with; close to a dozen now, hands down Reliable Controls are industry leading. If you want reliable, functional controls I would highly recommend Reliable Controls and RC-Studio. I had 3 generations of RC controllers on a large campus with never an issue. Hats off guys, you rock!"

"Jason’s support is amazing. Especially if I have a question that is quite time-pressing, I can email him directly, and he’ll get straight back to me. I probably also wouldn’t have done the Authorized Dealer training so soon had he not created that opportunity for me. He’s very encouraging of women in the industry."

"We find the Reliable products a pleasure to install and work with and far superior to any other products we have come across. Also, we find the Reliable website particularly useful, for technical backup, software updates and of course the excellent online ordering."

"Karina Silva, our regional sales manager, was surprised during our first meeting that I never asked about the price of Reliable Controls products; I was most interested in the compatibility aspect, because that's how I knew I could make a difference for my clients. When I looked into Reliable Controls—their values and how they treat their customers—I discovered they have the same vision as I do for my company. The partnership felt natural."

"I have been associated with Reliable Controls since 2002. The reasons I've remained with them all these years and through various career incarnations are many, and I can go on and on about their exceptional customer service, applications, sales and tech support, and order desk, but the story I tell most often involves, believe it or not, firmware! Late one Friday afternoon while installing a MACH-ProSys™ controller on a critical system, I encountered issues I couldn't explain. Together with Tech Support, we ruled out all the usual “is it plugged in” type problems, and we concluded it must be firmware. My immediate thought that I might be babysitting the system over the weekend was calmed when to my surprise I heard, “Let me get the developer on the call.” What? Really?

An hour later I was in my car, on my way home, new firmware on the controller. All was well in the world! I dare anyone to top that for support. I’ve witnessed tremendous growth over these 19 years, but the Reliable Controls commitment to personal service has not diminished. Bravo!"

"It's been an year working with Reliable Controls products and I must admit that the MACH-System is the most user friendly system in the world of automation.
Kudos to Reliable Controls."

"I have to say that the Reliable Controls online training has been great!! I’ve worked for two other building automation system products over the past seventeen years and wish I would have had this form of well thought out online training available to me."

"We thank Reliable Controls for providing great commercial, technical, and training support and product reliability. We truly believe Reliable Controls are ‘people and technology you can rely on.’ We aim to follow this mission when we serve our customers, as well."

"It is with great privilege that we are using Reliable Controls in one of our pharmaceutical units at Curexa Health. We express our complete satisfaction with the system and with the outstanding service we’ve received from Authorized Dealer Mecatech in Pakistan."

"This year marks our twentieth year of partnership with Reliable Controls. Both of our businesses have gone through many changes over the years, and through hard work, clear values, trust, and respect we have built a strong business relationship and many personal relationships. Reliable Controls has always shown a genuine intention to assist us in growing a professional, sustainable business and is tirelessly committed to ensuring end users are satisfied."

"We're keen to give back to the industry by training apprentices. We've had a few who stayed with us for their entire apprenticeship. Giving them access to the Reliable Controls online training platform is a really good tool for our younger guys as well. They can do the tutorials, learn about the products, and understand the bigger picture of what we're selling."

"Reliable Controls has been a key strategic partner for business. With an immensely versatile product offering complemented by a network of peripheral partners, we are able to furnish our customers with a complete solution. The technical quality of the Reliable Controls products is simply superior to others in the industry, and this allows us to comply with the strictest of standards in our market. The technical and engineering support is impeccable—this has been critical in the deployment of more challenging projects. Without a doubt, joining the Reliable Controls Authorized Dealer network has helped us to continue to provide high-quality solutions to our customers."

"El software de control de aire acondicionado e iluminación utilizado en la Torre Ejecutiva de Presidencia de la Republica Oriental del Uruguay, es Sistem MACH de Reliable Controls. Sobre el sistema podemos decir que es amigable, fácil de operar y no implica mucho tiempo. Todas las operaciones las solicitamos desde el pc de control en nuestra oficina. Para el control, se utilizan las variables en pantalla, que combinados con imágenes de las instalaciones, es fácil entender lo que está controlando.

Este control, ayuda con el ahorro energético mediante el manejo de horarios de iluminación y encendidos de equipos, manteniendo todas las áreas del edificio en un área de confort adecuado.

Actualmente tenemos más de 110 controles instalados y funcionando en una red y eso realmente facilita el manejo de las funciones mencionadas en la Torre Ejecutiva de Presidencia.

El sistema, en nuestro caso, solo permite y así lo realizamos, repuestos de Reliable Controls.
Manifestamos por esta nota que el equipo técnico de ELTERN SRL brinda un buen servicio y da seguridad ante cualquier eventual que pueda surgir tanto de funcionamiento como de capacitación en el uso del sistema."