"We thank Reliable Controls for providing great commercial, technical, and training support and product reliability. We truly believe Reliable Controls are ‘people and technology you can rely on.’ We aim to follow this mission when we serve our customers, as well."

"Reliable Controls has been a key strategic partner for business. With an immensely versatile product offering complemented by a network of peripheral partners, we are able to furnish our customers with a complete solution. The technical quality of the Reliable Controls products is simply superior to others in the industry, and this allows us to comply with the strictest of standards in our market. The technical and engineering support is impeccable—this has been critical in the deployment of more challenging projects. Without a doubt, joining the Reliable Controls Authorized Dealer network has helped us to continue to provide high-quality solutions to our customers."

"We have been a Reliable Controls dealer since 1999 and can firmly state that Reliable Controls produces an exceptional product. Ease of use, a high degree of customization, continuous feature development, immediate technical support—these are just a few of the reasons that being a Reliable Controls dealer has been great for us. Ultimately these benefits are passed down to our customers, making it easy to provide a quality service."

"I have been associated with Reliable Controls since 2002. The reasons I've remained with them all these years and through various career incarnations are many, and I can go on and on about their exceptional customer service, applications, sales and tech support, and order desk, but the story I tell most often involves, believe it or not, firmware! Late one Friday afternoon while installing a MACH-ProSys™ controller on a critical system, I encountered issues I couldn't explain. Together with Tech Support, we ruled out all the usual “is it plugged in” type problems, and we concluded it must be firmware. My immediate thought that I might be babysitting the system over the weekend was calmed when to my surprise I heard, “Let me get the developer on the call.” What? Really?

An hour later I was in my car, on my way home, new firmware on the controller. All was well in the world! I dare anyone to top that for support. I’ve witnessed tremendous growth over these 19 years, but the Reliable Controls commitment to personal service has not diminished. Bravo!"

"Reliable Controls equips us to implement dependable and expansive BACnet energy management systems to all our enterprise-level multisite customers with the benefit of backward compatibility. Nobody makes controller hardware and software as well as Reliable Controls."

"Both Steve and I had many years of experience in the temperature controls field before we decided to start our new company. We had worked with several other temperature control system manufacturers in the past, so when we picked our new product line, we had specific qualities we desired. First, we researched several temperature controls manufacturers and narrowed the field to a few. We then checked each product line for leading-edge technology, longevity, and value. The controllers needed to be reliable, be easy to set up and program, and have great technical support. Finally, we needed a company that has the same philosophy as ours. Treat each customer how you would like to be treated and provide a service that each customer finds valuable. Suffice it to say, I know we made the right decision. Quality Control Services has been a Reliable Controls dealer since 2002 and has continued to grow at a steady pace. Reliable Controls does not just sell products; it is our partner for success. From outstanding technical support to the help we receive from regional sales personnel, we could not be more satisfied. This does not happen by chance. Reliable Controls prides itself on making sure its dealers are equipped to be successful. The dealer training, online classes, and ongoing webcasts ensure our technicians remain trained. Reliable Controls has evolved its product line over time to become one of the leading manufacturers in the industry. Don’t just settle on a product line of temperature controls for your company. Select a partner that will lead to success."

"Reliable Controls is by far the best on the market today. The product line is constantly growing and improving to adapt to the demands of our industry. The usability of the hardware and software for not only our staff but also our customers makes Reliable Controls our first choice in controls. More importantly, the staff at Reliable Controls is second to none. Everyone from the top down exceeds our expectations at every turn. From sales and marketing to development and support, the Reliable Controls team is an absolute pleasure to work with."

"Service is Environmental Automation’s core business, and Reliable Controls has been instrumental in helping us affirm, sustain, and maintain affinity with our customers. The sales, design, and technical and engineering support teams are ethical, aligned, and collaborative, which gives us unwavering confidence in the reliability of the product and the team behind it. Reliable Controls is truly reliable every step of the way!"

"System Mart Limited has been a Reliable Controls Authorized Dealer in Hong Kong since 2009. We are very pleased to have Reliable Controls as our strategic partner to provide the most cutting-edge building management system technologies to building owners. RC-WebView®, RC-Studio®, and the powerful MACH-ProView™ are our key weapons to tackle and permeate building management system markets."

"Digital Network Services has been a Reliable Controls dealer since 2003. We chose Reliable Controls not just for a great BACnet product but for its reputation as a company who puts customers first by standing behind the product and having a company culture that is a perfect fit with how we view and support our clients. The people at Reliable Controls work with the Authorized Dealer network as partners in providing the best combination of product technology and customer service. After 18 years we can’t think of a product that is better for our customers."

"This year marks our twentieth year of partnership with Reliable Controls. Both of our businesses have gone through many changes over the years, and through hard work, clear values, trust, and respect we have built a strong business relationship and many personal relationships. Reliable Controls has always shown a genuine intention to assist us in growing a professional, sustainable business and is tirelessly committed to ensuring end users are satisfied."

"Certus Controls has been a Reliable Controls systems integrator since 2011, and we could not be prouder of its commitment to developing leading-edge solutions for building automation systems. The entire Reliable Controls platform is hardened and delivers consistent results from end to end, independent of the project size or complexity. The Reliable Controls approach to developing both hardware and software under one roof provides for a seamless, powerful product offering that enables Certus to provide automation solutions for high-rise residential buildings, laboratories, cogeneration plants, and many other vertical markets. Most importantly, the company’s unwavering commitment to new product research and development, backward compatibility, and meeting stringent UL/UUKL standards separates Reliable Controls from every other product manufacturer on the market. At Certus we highly value our relationship with Reliable Controls as a business partner, technology influencer, and market leader. Together, simply stated, we deliver excellence in building automation."

"Colorado Controls has been a Reliable Controls dealer for 12 years, and we look forward to many more years moving forward. Reliable Controls has been a staple to our success, with not only a quality-driven product but also from the ground up. The Reliable Controls team has played many crucial roles with supporting our projects with expertise, guidance, support, training, and friendship! Reliable Controls holds the bar very high in every aspect of the industry, and it shows with whomever you speak to in the organization. Partnering with a company like Reliable Controls only makes us want to push ourselves harder to represent such a quality product and company."

"We enjoy an extremely positive relationship with Reliable Controls as a strategic partner for our building automation business. Reliable Controls listens to our needs in a way that is unique from any other supply partner. If you are looking for a partner that listens well to you as a customer and provides solid solutions and technical support for your control systems needs, Reliable Controls is a great choice."

"I like the new MACH-ProLight™. The response time to commands with the built-in output status makes it so easy for lighting projects, I don’t have to include or wire extra current transformers. The panels that come prewired with relays make my lighting projects go much smoother and faster. The MACH-ProLight is easy to install. We had some challenges at a lighting project at a professional football stadium, and we needed to modify and reconfigure the panels on the fly. In the end it worked out really well. I’ve been working with Reliable Controls for about 10 years, and the new product lines always help my projects instead of creating more work for me. The MACH-ProLight is easy to install, easy to program, and makes lighting projects much faster."

"Setpoint Building Automation has been an Authorized Dealer since 2000. The Reliable Controls team is an exceptional partner in helping us maintain and grow our controls business based on their continuous R&D, support, and superb products. We look forward to continuing to work collaboratively with Reliable Controls to ensure we collectively exceed our customers’ expectations. Thank you, Reliable Controls!"

"Contrôles AC has been a Reliable Controls Authorized Dealer since 1998! For us to build a strong and long-lasting relationship with a manufacturer, it needs a good product and the right people. With Reliable Controls we have found both these qualities. Anytime we need support they are there, listening to our demands and always improving their product line and software. This partnership helps our company be a strong competitor to all major brands on the market. Can't wait to see what the future holds!"

"I just wanted to send a quick note to let you know how appreciative I am for having Greg and other Reliable Controls staff assist us at various times throughout our integration project. Greg was instrumental in finding solutions to the issues we encountered. Any time he didn’t have a solution to an issue, he was quickly able to find someone at Reliable Controls who could troubleshoot and provide the solution we needed. Reliable Controls is truly a leader in providing people and technology that can be relied on. Thank you."

"The Reliable Controls products are some of the most robust that I've encountered with very few failures over the last 18 years and with the added bonus of backward compatibility, which no other company that I'm aware of offers. The Reliable Controls staff are just such a pleasure to deal with. It must have something to do with the Vancouver Island water or something. Wonderful products and people = a winning team that works with/for us. Thanks for that!"

"I have worked with Reliable Controls for well over a decade and have had many opportunities to test the team’s patience and expertise. Their dedication to their product line has ensured we always have solutions for the many complex systems and environments we work in. Their team of professionals have never let us down and continue to provide the type of support you would expect from a true partner."

"Reliable Controls is adaptable, long-lasting, and never fails to keep up with rapidly changing technology. The product is excellent—I have not seen a better one out there. The installation and setup of devices is simple and quick, and the equipment is robust and rarely fails. The product line covers almost everything you could need, from touchscreen programmable controllers to built-in web servers and access control. The integration with other BACnet systems works very well. Their technical support has been especially good; they always answer quickly and are very responsive. The feature requests and system support are great as well."

"Building long-term relationships and providing quality service are the core tenets of Stratus Designs. Reliable Controls is the ideal partner in this endeavour because of its steadfast commitment to sustainable, high-quality hardware and software solutions. We want our clients to know we are providing them with simple yet flexible solutions and industry-leading support that will last for years (or decades!) to come. With Reliable Controls as a partner, we are confident we can keep this promise."

"I have been working with Reliable Controls products since 1989. Reliable Controls is run with honesty and integrity, and the company has been a pleasure to work with all these years. I have never had an issue I could not go to them with and find a satisfying resolution. Top-notch support from sales to service. Keep up the good work!"

"Compliments to the Reliable Controls Technical Support team. We had an issue yesterday, and Michael Harding got the software guys onto it. We were hooked up online this morning and got it resolved. Hats off and thanks."

"I have to say that the Reliable Controls online training has been great!! I’ve worked for two other building automation system products over the past seventeen years and wish I would have had this form of well thought out online training available to me."

"With delays in getting projects approved and issuing purchase orders, I really started to stress over my first school project with this district and meeting a summer timeline.

We placed our order the day after receiving a purchase order and expected to see controllers in 7 to 14 business days. To our delight and amazement, we received a shipping confirmation the following day! INCREDIBLE!! Thank you from the bottom of my heart. This alleviated some serious stress. My hat is off to the entire team. This helped us so much. "

"It's been an year working with Reliable Controls products and I must admit that the MACH-System is the most user friendly system in the world of automation.
Kudos to Reliable Controls."

"I would like to express my gratitude for the speed with which your team answered the call and fixed my issue over the Christmas holiday break. The response was immediate and everyone involved was extremely helpful in mitigating the problem and providing a solution. Please extend my gratitude to your team."

"I have loaded the latest RC-Studio, MACH-ProWeb firmware and RC-WebView on a few different sites. This release of RC-Studio with the new File Sync feature and sending configuration changes across the B/VPN is the best thing since sliced bread! It’s awesome! Good job to the team in Canada for getting this released."

"I have been using RC-RemoteAccess (RCRA) for a couple of weeks now, and I must, once again, I tip my hat to you and your team. This intuitive piece of software is literally a 'Walk off Grand Slam'. I absolutely love it. We, as a company, intend to utilize it on every single project going forward. RCRA is literally a game changer for us and once again, kudo's to you and your team for such a wonderful, easy to use, and intuitive piece of system."

"We find the Reliable products a pleasure to install and work with and far superior to any other products we have come across. Also, we find the Reliable website particularly useful, for technical backup, software updates and of course the excellent online ordering."

"I think Reliable Controls is a quality company with great people. Everyone I have met has been friendly and I look forward to working with them in the future."

"In simple terms, I needed a BACnet solution, and after reviewing the Reliable product line, and investigating the reliability, support, and ease of use from peers in the industry, it made my decision easy. In the past I have represented a couple of the large names, and was always disappointed in the way order processing, documentation etc. was handled on-line. I was pleasantly surprised to first find a web portal that actually functions the way I have always wanted, making our jobs easier. Kudos to whomever designed it, it is very function and complete. From the basic training videos, product submittal & sales PDFs, newsletters, information on previous installs, I find that Reliable Controls is making life simpler to take on a new product line."

"There was one big reason I wanted to go with Reliable they had the Government of British Columbia's stamp of approval.

Across the board I think it's one of the better products on the market. Most systems try to cater themselves to certain applications. So one system might be good at this, but bad at that. Reliable Controls MACH-System covers all the bases, it fills the market.

With other products it becomes complicated to try to put a system together - they need to be layed out 'just so' to work right. There's so much to know it's hard to remember it all. Reliable Controls MACH-System fits. It's straightforward, there's not a lot of things you can do wrong."

"I just wanted to take a second and thank you for all of the work you have helped us with. The quality of your work is extremely high, and it makes us proud of the graphics we are putting out, and proud to represent Reliable Controls. Our customers have noticed the increase in the quality of our graphic interfaces, and its thanks to you guys. You all should be proud of the graphics you are producing, its all excellent work.

Keep up the good work!
Have a great day!"