"We made a great business decision hiring OJS Building Services as our Reliable Controls provider. The RC-WebView building management software allows us to regulate our buildings and detect, address, and correct HVAC issues remotely. In addition to providing energy savings, Reliable Controls also provides "after-hours" peace of mind."

"I am writing to thank you and your team for an excellent installation at both the Bracebridge and Huntsville Hospital sites of our building automation system (BAS). The Reliable BAS has proven to be operator friendly, and has given us the best control we have ever had of our HVAC. The facilities staff and I are impressed with the quality of the installation, and the professionalism of your team within the hospital. The technical support through the process and learning curve was some of the best I have experienced in my 30 years as Plant Manager."

"It is with great privilege that we are using Reliable Controls in one of our pharmaceutical units at Curexa Health. We express our complete satisfaction with the system and with the outstanding service we’ve received from Authorized Dealer Mecatech in Pakistan."

"I want to thank you for the service provided this year by Bridger Control Systems at the Boeing El Segundo site. Your team is always extremely responsive to our customer’s needs to maintain the environmental conditions of the factory and office areas. Whenever we have issues with our control system, your team addresses them immediately, even during off-hours and weekends. When we need to upgrade an area of our site for a project, the quotes we receive for the work are more than fair, and the schedule to complete the work is far superior to what we see in other contractors. We are thankful for the relationship we have built and look forward to continued success"

"I think Reliable Controls is a quality company with great people. Everyone I have met has been friendly and I look forward to working with them in the future."

"Digital Network Services has been a Reliable Controls dealer since 2003. We chose Reliable Controls not just for a great BACnet product but for its reputation as a company who puts customers first by standing behind the product and having a company culture that is a perfect fit with how we view and support our clients. The people at Reliable Controls work with the Authorized Dealer network as partners in providing the best combination of product technology and customer service. After 18 years we can’t think of a product that is better for our customers."

"We run a portfolio of over 80 buildings across our campus and have very high standards and expectations for our building automation system. We find the Reliable Controls system very simple to understand while also having the power to achieve complex automation processes that assist with reducing energy and saving time.

The intuitive nature of the solution coupled with Reliable Controls product training gives us a lot of confidence with the system and has empowered us to manage many of the ongoing requirements of the system ourselves."

"Reliable Controls equips us to implement dependable and expansive BACnet energy management systems to all our enterprise-level multisite customers with the benefit of backward compatibility. Nobody makes controller hardware and software as well as Reliable Controls."

"There isn't just one time [Reliable Controls] has come through for me; they make my life better every single day. Just knowing I have a team of technical experts—the people who actually built the products—available to help me with any question I have... That makes all the difference. I sleep at night because I feel supported. It's more than just business; it's about having inner peace."

"Building long-term relationships and providing quality service are the core tenets of Stratus Designs. Reliable Controls is the ideal partner in this endeavour because of its steadfast commitment to sustainable, high-quality hardware and software solutions. We want our clients to know we are providing them with simple yet flexible solutions and industry-leading support that will last for years (or decades!) to come. With Reliable Controls as a partner, we are confident we can keep this promise."

"With increasing focus on critical environments such as surgical suites, surgical instrument processing, infectious isolation rooms, and clean and soiled utility rooms, we needed a building automation system provider and installer who could respond to immediate needs, and, who understands our requirements.

Reliable Controls, and its local dealer, Automated Building Concepts, Inc., function as true partners in providing scalable and cost effective monitoring and controls solutions to our hospital. Our partners helped us design solutions to constantly monitor room pressures, temperatures and humidity levels so that we could provide a safe, healing environment for our patients. Additionally, they work hand-in-hand with our mechanical equipment suppliers and contractors to make system upgrades and conversions seamless.

Our facility utilizes RC-Studio, RC-WebView, and RC-Reporter. These powerful tools help us to control, monitor, and report archived data to key internal customers such as infection prevention, quality, and safety.

We strongly recommend and endorse Reliable Controls to other healthcare providers."

"Jason’s support is amazing. Especially if I have a question that is quite time-pressing, I can email him directly, and he’ll get straight back to me. I probably also wouldn’t have done the Authorized Dealer training so soon had he not created that opportunity for me. He’s very encouraging of women in the industry."

"The technical support is awesome. They answer calls quickly and efficiently. [As a dealer] you want to be able to reach out anytime, or lean on them, which I do a lot."

"Karina Silva, our regional sales manager, was surprised during our first meeting that I never asked about the price of Reliable Controls products; I was most interested in the compatibility aspect, because that's how I knew I could make a difference for my clients. When I looked into Reliable Controls—their values and how they treat their customers—I discovered they have the same vision as I do for my company. The partnership felt natural."

"With the installation of Reliable Controls we have saved thousands of dollars. The energy savings is huge, in one month alone, we saved $1,300 compared to the previous year. In addition there were nice incentives from the energy companies.

The controls are easy to use and intuitive. It only took a short time to get a handle on how to view the zone summary, schedules, boiler, etc. and make set point and schedule changes. I especially like the easy to use tabs at the top of the screen and the visual graphics.

Plus we have a wonderful dealer/vendor, Pacific Air Control, that did a great job installing and offers continued support."

"The Reliable Controls MACH-System is very simple to work with and easy to expand. At the present time we have 65 main panels and 102 local panels. That's about 6,500 input and output points, not including variables and other soft points.

We chose Reliable Controls MACH-System over the others because it was so simple and flexible. Other systems just didn't make any sense. With Reliable Controls MACH-System everything is so clear.

The panels are tough. We had a case once, when the main heating pipe broke and we dumped gallons and gallons of hot water at 250 degrees. The mechanical room was full of steam, everything was wet. The panel went down for maybe thirty minutes and then it just restarted . . . and that was it!"

"Both Steve and I had many years of experience in the temperature controls field before we decided to start our new company. We had worked with several other temperature control system manufacturers in the past, so when we picked our new product line, we had specific qualities we desired. First, we researched several temperature controls manufacturers and narrowed the field to a few. We then checked each product line for leading-edge technology, longevity, and value. The controllers needed to be reliable, be easy to set up and program, and have great technical support. Finally, we needed a company that has the same philosophy as ours. Treat each customer how you would like to be treated and provide a service that each customer finds valuable. Suffice it to say, I know we made the right decision. Quality Control Services has been a Reliable Controls dealer since 2002 and has continued to grow at a steady pace. Reliable Controls does not just sell products; it is our partner for success. From outstanding technical support to the help we receive from regional sales personnel, we could not be more satisfied. This does not happen by chance. Reliable Controls prides itself on making sure its dealers are equipped to be successful. The dealer training, online classes, and ongoing webcasts ensure our technicians remain trained. Reliable Controls has evolved its product line over time to become one of the leading manufacturers in the industry. Don’t just settle on a product line of temperature controls for your company. Select a partner that will lead to success."

"Your technical support is what differentiates Reliable Controls from every other building automation and security system supplier in the world and why we are proud to be an Authorized Dealer."

"Reliable Controls is by far the best on the market today. The product line is constantly growing and improving to adapt to the demands of our industry. The usability of the hardware and software for not only our staff but also our customers makes Reliable Controls our first choice in controls. More importantly, the staff at Reliable Controls is second to none. Everyone from the top down exceeds our expectations at every turn. From sales and marketing to development and support, the Reliable Controls team is an absolute pleasure to work with."

"It's been an year working with Reliable Controls products and I must admit that the MACH-System is the most user friendly system in the world of automation.
Kudos to Reliable Controls."

"There was one big reason I wanted to go with Reliable they had the Government of British Columbia's stamp of approval.

Across the board I think it's one of the better products on the market. Most systems try to cater themselves to certain applications. So one system might be good at this, but bad at that. Reliable Controls MACH-System covers all the bases, it fills the market.

With other products it becomes complicated to try to put a system together - they need to be layed out 'just so' to work right. There's so much to know it's hard to remember it all. Reliable Controls MACH-System fits. It's straightforward, there's not a lot of things you can do wrong."

"We thank Reliable Controls for providing great commercial, technical, and training support and product reliability. We truly believe Reliable Controls are ‘people and technology you can rely on.’ We aim to follow this mission when we serve our customers, as well."

"We recently had a request from a customer for a product feature that required a factory firmware modification to implement. We reached out to Reliable Controls, and the R&D team went to work to modify the product firmware. Once completed and tested, they even sent out the head of the Application Engineering team to assist on-site with updating the customer's already installed products. This attention to detail and high level of customer service are unique in the controls industry. Varitec is grateful to have a partner like Reliable Controls who is willing to work through issues to ensure customer satisfaction."

"System Mart Limited has been a Reliable Controls Authorized Dealer in Hong Kong since 2009. We are very pleased to have Reliable Controls as our strategic partner to provide the most cutting-edge building management system technologies to building owners. RC-WebView®, RC-Studio®, and the powerful MACH-ProView™ are our key weapons to tackle and permeate building management system markets."

"Reliable Controls has been a valued partner of SERV-ALL Mechanical Services since 1987. Reliable Controls has been extremely supportive and attentive to our needs.  We wouldn't be where we are today without the caring people and advanced technology it provides."

"El software de control de aire acondicionado e iluminación utilizado en la Torre Ejecutiva de Presidencia de la Republica Oriental del Uruguay, es Sistem MACH de Reliable Controls. Sobre el sistema podemos decir que es amigable, fácil de operar y no implica mucho tiempo. Todas las operaciones las solicitamos desde el pc de control en nuestra oficina. Para el control, se utilizan las variables en pantalla, que combinados con imágenes de las instalaciones, es fácil entender lo que está controlando.

Este control, ayuda con el ahorro energético mediante el manejo de horarios de iluminación y encendidos de equipos, manteniendo todas las áreas del edificio en un área de confort adecuado.

Actualmente tenemos más de 110 controles instalados y funcionando en una red y eso realmente facilita el manejo de las funciones mencionadas en la Torre Ejecutiva de Presidencia.

El sistema, en nuestro caso, solo permite y así lo realizamos, repuestos de Reliable Controls.
Manifestamos por esta nota que el equipo técnico de ELTERN SRL brinda un buen servicio y da seguridad ante cualquier eventual que pueda surgir tanto de funcionamiento como de capacitación en el uso del sistema."

"We are proud to be a dealer for Reliable Controls, an industry leader in providing top-notch energy and environmental controls. Our internal team and our customers appreciate the quality products, with a 5-year warranty that rarely has to be used, and a variety of software packages that can be used to meet any application. Each department interaction we have, from technical support, application engineering, sales, marketing, ordering, etc, proves to us time and again that Reliable Controls is a trusted and valued partner in our business."

"Our property was referred to Reliable Controls Authorized Dealer Precision Automation as a potential partner to upgrade our controls from the original platform installed in 2007. The Precision Automation team was responsive from the beginning as we began creating a scope of work and throughout the bid and information-gathering process. The preconstruction meeting blew me away with the plan, schedule, and expectations presented. Our upgrade included a complete rewiring of the building to transfer to Reliable Controls products, so they worked with us for months to complete the install. They showed up every time they told us they would be here, and they completed the entire job quicker than their original schedule. Several times as they worked with our mechanical contractors, who complemented Precision Automation’s work and reliability. Whenever we’ve had an issue (i.e., moving sensors, replacing mechanical equipment, etc.), Precision Automation has been here as soon as we made a phone call. I cannot say enough how impressed we’ve been with them from the very first contact until now. "

"Anytime we come up with an idea, Reliable Controls really listens to us and tries to do something with our idea. That's very unique! Combine that with their truthfulness and frankness, and it's really a great thing."

"We're keen to give back to the industry by training apprentices. We've had a few who stayed with us for their entire apprenticeship. Giving them access to the Reliable Controls online training platform is a really good tool for our younger guys as well. They can do the tutorials, learn about the products, and understand the bigger picture of what we're selling."

"I have been associated with Reliable Controls since 2002. The reasons I've remained with them all these years and through various career incarnations are many, and I can go on and on about their exceptional customer service, applications, sales and tech support, and order desk, but the story I tell most often involves, believe it or not, firmware! Late one Friday afternoon while installing a MACH-ProSys™ controller on a critical system, I encountered issues I couldn't explain. Together with Tech Support, we ruled out all the usual “is it plugged in” type problems, and we concluded it must be firmware. My immediate thought that I might be babysitting the system over the weekend was calmed when to my surprise I heard, “Let me get the developer on the call.” What? Really?

An hour later I was in my car, on my way home, new firmware on the controller. All was well in the world! I dare anyone to top that for support. I’ve witnessed tremendous growth over these 19 years, but the Reliable Controls commitment to personal service has not diminished. Bravo!"

"Reliable Controls products are excellent. When other people work with our stuff, they say it's one step ahead—the programming software and the platform are easy to use. Everything molds together: Installation and setup is quick and easy, which makes our overall job easier, more profitable, and less stressful."

"We’ve had an extraordinary experience with the Reliable Controls system to control HVAC and lighting, and we plan to expand its reach by replacing all other existing third-party controllers that monitor and control equipment at El Salvador International Airport."

"Colorado Controls has been a Reliable Controls dealer for 12 years, and we look forward to many more years moving forward. Reliable Controls has been a staple to our success, with not only a quality-driven product but also from the ground up. The Reliable Controls team has played many crucial roles with supporting our projects with expertise, guidance, support, training, and friendship! Reliable Controls holds the bar very high in every aspect of the industry, and it shows with whomever you speak to in the organization. Partnering with a company like Reliable Controls only makes us want to push ourselves harder to represent such a quality product and company."

"We enjoy an extremely positive relationship with Reliable Controls as a strategic partner for our building automation business. Reliable Controls listens to our needs in a way that is unique from any other supply partner. If you are looking for a partner that listens well to you as a customer and provides solid solutions and technical support for your control systems needs, Reliable Controls is a great choice."

"I have to say that the Reliable Controls online training has been great!! I’ve worked for two other building automation system products over the past seventeen years and wish I would have had this form of well thought out online training available to me."

"[Reliable Controls] technology allows us to do more things; it's very hands on. Reliable Controls empowers us so that we, in turn, can empower our people, our clients. If there's anything we can't do, we trust—without hesitation—that we can ask for help, even for basic solutions. The freedom to ask anything, without feeling like we're being judged, is part of the respect we experience with Reliable Controls, and it's between the lines of everything they promote."

"In the early days of my company, when I was still working with another vendor, I worried I wasn't going to live beyond age 45. Sometimes I'd run into huge technical problems while working on a system, and I'd figure it all out in the end, but it was really stressful. I don't have that stress anymore now that I work with Reliable Controls. Their customer support is great!"

"Contrôles AC has been a Reliable Controls Authorized Dealer since 1998! For us to build a strong and long-lasting relationship with a manufacturer, it needs a good product and the right people. With Reliable Controls we have found both these qualities. Anytime we need support they are there, listening to our demands and always improving their product line and software. This partnership helps our company be a strong competitor to all major brands on the market. Can't wait to see what the future holds!"