The head offices of five North American building controls manufacturers are located within a 75-mile radius of Victoria, BC making the Pacific Northwest one of the most competitive building controls manufacturing regions in the world. As it turns out, the Pacific Northwest was ideal for developing a building controls company focused on delivering excellent customer satisfaction.

Reverse Order  

 1986 - 1993

  • 86
  • January

    Company founded in Surrey, BC, Canada. Begin development of new 32 Input, 32 Output controller, firmware, and software.

  • October

    Installation of first generation Burke System and BP1000 direct digital controller in North Vancouver Law Court.

  • 87
  • May

    Reliable Controls moves from basement of residence to a small new shop located at 218-11558, 132A Street in Surrey, BC.

  • August

    Awarded head office of Insurance Corporation of British Columbia (ICBC) contract.

  • 88
  • January

    Development and production of the BP16IN/16OUT expansion board for the BP1000.

  • April

    Reliable Controls awarded the British Columbia Parliament Buildings and Provincial Museum contract.

  • 89
  • October

    Development begins on a new 8 Input, 8 Output controller.

  • 90
  • November

    Development of software changes begins to include an 8x8 controller.

  • 91
  • February

    Mini-Burke 8x8 controller production begins.

  • 92
  • September

    Development begins on second generation Direct Digital Control (DDC) system. The new controller with modular 16 Input/16 Output cards, called the MNC100, maintains backwards compatibility with the legacy Burke System.

  • October

    Development begins on a new 4 Input, 4 Output controller.

  • 93
  • September

    Production begins on MNC100 controller.

 1994

  • Jan
  • Retrofit contract of University of Victoria awarded to Accutemp Refrigeration and Air Conditioning using Reliable Controls. Project was the largest retrofit project in North America during the year.

  • Feb
  • Production begins on second generation DOS software.

  • Apr
  • Reliable Controls moves from Surrey to a larger facility at 201-3375 Whittier Avenue, in Victoria, BC, Canada.

  • Jun
  • New marketing strategy begins.

  • Sep
  • New Microsoft Windows based software production begins.

  • Nov
  • SMART-Sensor (SS) development begins.

 1995

  • Jan
  • Initial release of the Reliable Controls product catalog.

  • Feb
  • Reliable Controls presents at its first trade show (AEE) in Vancouver, BC, Canada.

  • May
  • Full scale production of the SMART-Sensor (SS) begins.

  • Dec
  • New Western Canada regional sales manager hired.

 1996

  • Feb
  • First Authorized Dealer training course held.

  • Apr
  • Reliable Controls announces it is committed to the implementation of the ASHRAE Standard 135 BACnet® protocol.

  • Jul
  • First posting of the Reliable Controls website (reliablecontrols.com) on the Internet.

  • Dec
  • Production begins on new Microsoft Windows software.

 1997

  • Mar
  • Development begins on third generation system. New surface mount 8 Input, 8 Output controller with expansion capability. The new products are called the MACH controller series (MACH1, MACH2, MACH2x).

  • Apr
  • First blue glossy marketing brochure released.

  • Development begins on a new Variable Air Volume (VAV) controller.

  • May
  • Reliable Controls announces that all products are Year 2000 compliant.

  • Aug
  • First appearance of the new Reliable Controls corporate logo.

  • Sep
  • First Reliable Controls Authorized Dealer meeting is held.

  • Oct
  • Launch of industry-leading 5-year warranty.

  • Nov
  • Milestone: One Thousand MNC100s shipped to date.

 1998

  • Feb
  • First dealer training course in Eastern Canada held at Humber College North Campus.

  • Apr
  • First corporate video released.

  • May
  • MACH1 (M1) controller production begins.

  • Jun
  • Retrofit contract of Metropolis at Metrotown awarded to Control Solutions of Coquitlam, BC. The project is largest holding of Cambridge properties.

  • Jul
  • Reliable Controls begins development of the ETHER-Link Portal.

  • Aug
  • Reliable Controls assigned BACnet® identification number 35.

  • Sep
  • MACH2 building controller production begins.

  • Nov
  • First multi-vendor BACnet® installation completed by Serv-All Mechanical in Edmonton, AB, Canada.

 1999

  • Jan
  • First trade show booth in the US at AHR-Expo 1998, Chicago.

  • Jun
  • Eastern Canada Regional Sales Manager hired.

  • Jul
  • Volume 8, No.2 of MB&S magazine displays MACH1 building controller on front cover.

  • Aug
  • UL916 Approval for the entire MACH-System hardware controllers and devices.

  • Oct
  • Production begins for the MACH-Air (MAH) VAV controller.

 2000

  • Aug
  • MACH-Zone controller is officially released.

  • Nov
  • First RC-Studio® 1.0 operator workstation software package ships.

 2001

  • May
  • Reliable Controls joins the BACnet® manufacturers association (now BACnet International).

  • Jun
  • Milestone: Reliable Controls ships 10,000th direct digital controller.

  • Dec
  • First issue of the monthly newsletter - the Resource.

  • First appearance of Authorized Dealer logo.

 2002

  • Mar
  • RC-Archive® 1.0 data acquisition software officially released.

  • Apr
  • Production of the MACH-Global building controller begins.

  • Sep
  • RC-WebView® 1.0 web server software officially released.

  • Nov
  • Eastern United States regional sales manager hired.

  • Dec
  • X-Port converter production begins.

 2003

 2004

 2005

 2006

 2007

 2008

 2009

 2010

  • Jan
  • ASHRAE President, Gordon Holness visits Reliable Controls headquarters.

  • Vice President sales and marketing hired for North America.

  • RC-Archive® receives 2010 top products award from Building Operating Management magazine.

  • Feb
  • Interim beta release service posted.

  • Standalone Flow Sensor (FS) device released.

  • May
  • RC-Studio® 2.0 update 1.54 released.

  • Begin work on a new RC-Reporter application.

  • Jul
  • New eStatements service posted.

  • Aug
  • RC-WebView® 2.0 update 1.52 released.

  • New Authorized Dealer Certification program announced.

  • ISO 9001:2008 implementation initiated.

  • Ethernet and TCP/IP networking eLearning module posted.

  • Sep
  • The MACH-Pro series of controllers achieves CE certification.

  • Oct
  • MACH-Pro series revision E released.

  • Nov
  • MACH-ProWeb beta testing announced.

  • MACH-Air (MAH) sample program revision G posted.

  • EnOcean wireless family of products SPACE-Sensor EnOcean (SSE) and SMART-Sensor EnOcean Accesspoint (SSEA) announced.

  • UL 916 approval for MACH-ProPoint Input (MPP-I) expansion module.

  • Dec
  • Upgrade posted for eBusiness order service.

  • Reliable Controls named one of the top 25 fastest growing companies on Vancouver Island.

 2011

 2012

 2013

 2014

 2015

 2016

 2017

 2018

 2019

 2020

 2021

 2022