Reliable Controls
Authorized Dealer
Program

Forget what you know about building automation providers. Reliable Controls is different.

We distribute our products through a single channel: the Reliable Controls Authorized Dealer network. Since 1986 we have nurtured this global group of independent, factory-trained and -certified dealers. Partnering with Reliable Controls is more than just a business relationship—Reliable Controls succeeds when our Authorized Dealers succeed.

But don't take our word for it—our partners say it themselves:

"Karina Silva, our regional sales manager, was surprised during our first meeting that I never asked about the price of Reliable Controls products; I was most interested in the compatibility aspect, because that's how I knew I could make a difference for my clients. When I looked into Reliable Controls—their values and how they treat their customers—I discovered they have the same vision as I do for my company. The partnership felt natural."
Alvaro Solis  General Manager
Camaral SyR SA
"Reliable Controls has helped us in many ways, within our organization and the market. They are always there for us anything we ask them for something, even at short notice."
Adsinar Cajar Bocek  General Manager
COPANAC S.A.
"We're keen to give back to the industry by training apprentices. We've had a few who stayed with us for their entire apprenticeship. Giving them access to the Reliable Controls online training platform is a really good tool for our younger guys as well. They can do the tutorials, learn about the products, and understand the bigger picture of what we're selling."
Todd McBride  Director
IES Automation (Christchurch)
"I appreciate that Reliable Controls listens to the dealers, that they've got our backs and have our best interests at heart. It makes me feel like part of the family. I've been to two of the dealer events (Queenstown and Hobart) and do miss them... It makes it all worth it to know they're really invested in the company, in their products, and in the people—in us!"
Todd McBride  Director
IES Automation (Christchurch)
"Reliable Controls is adaptable, long-lasting, and never fails to keep up with rapidly changing technology. The product is excellent—I have not seen a better one out there. The installation and setup of devices is simple and quick, and the equipment is robust and rarely fails. The product line covers almost everything you could need, from touchscreen programmable controllers to built-in web servers and access control. The integration with other BACnet systems works very well. Their technical support has been especially good; they always answer quickly and are very responsive. The feature requests and system support are great as well."
Chad Nichol  Operations Manager
Kerr Controls Inc.
You want to be a Reliable Controls Authorized Dealer because we care about your success.

We're people you can rely on:

As a Reliable Controls Authorized Dealer, you'll have complete support from people committed to your success. We prosper at Reliable Controls only when our partners in the Authorized Dealer network prosper.

We're passionate about sharing knowledge and expertise through training, technical support, and application engineering help.

As an Authorized Dealer, you'll benefit from in-house dealer certification, advanced training opportunities, on-demand technical support, and a dedicated team of application engineers.

"I have been in the controls industry for over 25 years and worked with almost every control system out there. Ten years ago, when I was searching for a partnership, I had a lot of boxes on my checklist of what I wanted and would feel comfortable standing behind as a company. Reliable Controls was able to check those boxes and then some. The company is actively moving forward with new technologies in this industry, and its service after the sale is unmatched. Reliable Controls is vital to our company growth and reputation in this industry. The team listens to customer and distributor suggestions and feedback to plan for the future. We look forward to a long relationship with Reliable Controls—and so do our customers. The owners have built a great company and team. Thank you!"
Shaun Lenz  President
Premier Energy Controls Inc.
"We recently had a request from a customer for a product feature that required a factory firmware modification to implement. We reached out to Reliable Controls, and the R&D team went to work to modify the product firmware. Once completed and tested, they even sent out the head of the Application Engineering team to assist on-site with updating the customer's already installed products. This attention to detail and high level of customer service are unique in the controls industry. Varitec is grateful to have a partner like Reliable Controls who is willing to work through issues to ensure customer satisfaction."
David Dunshie  Engineering Manager
Varitec Controls & Service Solutions
"Reliable Controls has been a key strategic partner for business. With an immensely versatile product offering complemented by a network of peripheral partners, we are able to furnish our customers with a complete solution. The technical quality of the Reliable Controls products is simply superior to others in the industry, and this allows us to comply with the strictest of standards in our market. The technical and engineering support is impeccable—this has been critical in the deployment of more challenging projects. Without a doubt, joining the Reliable Controls Authorized Dealer network has helped us to continue to provide high-quality solutions to our customers."
Alvaro Solis Rodriguez  Commercial manager
Camaral SyR SA
"Reliable Controls has been a valued partner of SERV-ALL Mechanical Services since 1987. Reliable Controls has been extremely supportive and attentive to our needs.  We wouldn't be where we are today without the caring people and advanced technology it provides."
Wes Bogdanski  President
Serv-All Mechanical Services Ltd.
"[Reliable Controls] technology allows us to do more things; it's very hands on. Reliable Controls empowers us so that we, in turn, can empower our people, our clients. If there's anything we can't do, we trust—without hesitation—that we can ask for help, even for basic solutions. The freedom to ask anything, without feeling like we're being judged, is part of the respect we experience with Reliable Controls, and it's between the lines of everything they promote."
Adsinar Cajar Bocek  General Manager
COPANAC S.A.
We're committed to helping you reach your goals with marketing, sales, and customer care support.

As an Authorized Dealer, you'll benefit from experienced marketing, sales, and customer care teams who will tailor their support to your needs.

We're guided by our stakeholders:

As an Authorized Dealer, you'll benefit from partnering with a privately owned company that's actively engaged and keeps you—not shareholders—in mind when making decisions.

"I have been working with Reliable Controls products since 1989. Reliable Controls is run with honesty and integrity, and the company has been a pleasure to work with all these years. I have never had an issue I could not go to them with and find a satisfying resolution. Top-notch support from sales to service. Keep up the good work!"
Michael Cline  Owner
Sagebrush Environmental Systems Inc.
"I just wanted to send a quick note to let you know how appreciative I am for having Greg and other Reliable Controls staff assist us at various times throughout our integration project. Greg was instrumental in finding solutions to the issues we encountered. Any time he didn’t have a solution to an issue, he was quickly able to find someone at Reliable Controls who could troubleshoot and provide the solution we needed. Reliable Controls is truly a leader in providing people and technology that can be relied on. Thank you."
Dan Kosalski  Controls Manager
W.H. Demmons Inc.
"We have been a Reliable Controls dealer since 1999 and can firmly state that Reliable Controls produces an exceptional product. Ease of use, a high degree of customization, continuous feature development, immediate technical support—these are just a few of the reasons that being a Reliable Controls dealer has been great for us. Ultimately these benefits are passed down to our customers, making it easy to provide a quality service."
Raynor Look  General manager
Look HVAC Systems Ltd.
"We thank Reliable Controls for providing great commercial, technical, and training support and product reliability. We truly believe Reliable Controls are ‘people and technology you can rely on.’ We aim to follow this mission when we serve our customers, as well."
B. K. Lee  Senior Manager
Shinmacon Engineering Sdn Bhd
"Compliments to the Reliable Controls Technical Support team. We had an issue yesterday, and Michael Harding got the software guys onto it. We were hooked up online this morning and got it resolved. Hats off and thanks."
Scott Donalson  Director
Specialized Control Solutions Australia
You want to work with Reliable Controls because our products are simple, flexible, and sustainable.

We're people you can rely on:

As a Reliable Controls Authorized Dealer, you'll benefit from decades of engineering experience and a true commitment to sustainability.

Our products are 100 percent backward compatible:

We build backward compatibility and future readiness into every product we make. As an Authorized Dealer, you can rely on solutions supported for life.

We believe in quality:

Our products are built—and extensively tested—by people who care. As an Authorized Dealer, you'll benefit from comprehensive repair services beyond our 5-year warranty—even if our controllers have been in the field for decades.

We support open technology:

Our controllers are certified by BACnet Testing Laboratories to meet a high level of quality and open-protocol performance, and all our models are freely programmable. As an Authorized Dealer, you'll benefit from interoperable products that can evolve as needs change.

"Reliable Controls products are excellent. When other people work with our stuff, they say it's one step ahead—the programming software and the platform are easy to use. Everything molds together: Installation and setup is quick and easy, which makes our overall job easier, more profitable, and less stressful."
Todd McBride  Director
IES Automation (Christchurch)
"Building long-term relationships and providing quality service are the core tenets of Stratus Designs. Reliable Controls is the ideal partner in this endeavour because of its steadfast commitment to sustainable, high-quality hardware and software solutions. We want our clients to know we are providing them with simple yet flexible solutions and industry-leading support that will last for years (or decades!) to come. With Reliable Controls as a partner, we are confident we can keep this promise."
Mark McLellan  Controls Division Manager
Stratus Designs Ltd.
"I think Reliable Controls is a quality company with great people. Everyone I have met has been friendly and I look forward to working with them in the future."
Ross Richmond  Owner
Webir Automation & Controls Ltd
"The Reliable Controls products are some of the most robust that I've encountered with very few failures over the last 18 years and with the added bonus of backward compatibility, which no other company that I'm aware of offers. The Reliable Controls staff are just such a pleasure to deal with. It must have something to do with the Vancouver Island water or something. Wonderful products and people = a winning team that works with/for us. Thanks for that!"
Kien Hansen  Project Manager
Trimark Controls Ltd.
"Digital Network Services has been a Reliable Controls dealer since 2003. We chose Reliable Controls not just for a great BACnet product but for its reputation as a company who puts customers first by standing behind the product and having a company culture that is a perfect fit with how we view and support our clients. The people at Reliable Controls work with the Authorized Dealer network as partners in providing the best combination of product technology and customer service. After 18 years we can’t think of a product that is better for our customers."
Mark J. Sleeva  President
Digital Network Services

Like what you've learned? Take the first step to becoming a Reliable Controls Authorized Dealer.