Reliable Controls
Authorized Dealer
Program

Forget what you know about building automation providers. Reliable Controls is different.

We distribute our products through a single channel: the Reliable Controls Authorized Dealer network. Since 1986 we have nurtured this global group of independent, factory-trained and -certified dealers. Partnering with Reliable Controls is more than just a business relationship—Reliable Controls succeeds when our Authorized Dealers succeed.

But don't take our word for it—our partners say it themselves:

"I have been working with Reliable Controls products since 1989. Reliable Controls is run with honesty and integrity, and the company has been a pleasure to work with all these years. I have never had an issue I could not go to them with and find a satisfying resolution. Top-notch support from sales to service. Keep up the good work!"
Michael Cline  Owner
Sagebrush Environmental Systems Inc.
"I think Reliable Controls is a quality company with great people. Everyone I have met has been friendly and I look forward to working with them in the future."
Ross Richmond  Owner
Webir Automation & Controls Ltd
"Building long-term relationships and providing quality service are the core tenets of Stratus Designs. Reliable Controls is the ideal partner in this endeavour because of its steadfast commitment to sustainable, high-quality hardware and software solutions. We want our clients to know we are providing them with simple yet flexible solutions and industry-leading support that will last for years (or decades!) to come. With Reliable Controls as a partner, we are confident we can keep this promise."
Mark McLellan  Controls Division Manager
Stratus Designs Ltd.
"With delays in getting projects approved and issuing purchase orders, I really started to stress over my first school project with this district and meeting a summer timeline. We placed our order the day after receiving a purchase order and expected to see controllers in 7 to 14 business days. To our delight and amazement, we received a shipping confirmation the following day! INCREDIBLE!! Thank you from the bottom of my heart. This alleviated some serious stress. My hat is off to the entire team. This helped us so much. "
Steve Clark  Controls Manager
United Mechanical
"The technical support is awesome. They answer calls quickly and efficiently. [As a dealer] you want to be able to reach out anytime, or lean on them, which I do a lot."
Todd McBride  Director
IES Automation (Christchurch)
You want to be a Reliable Controls Authorized Dealer because we care about your success.

We're people you can rely on:

As a Reliable Controls Authorized Dealer, you'll have complete support from people committed to your success. We prosper at Reliable Controls only when our partners in the Authorized Dealer network prosper.

We're passionate about sharing knowledge and expertise through training, technical support, and application engineering help.

As an Authorized Dealer, you'll benefit from in-house dealer certification, advanced training opportunities, on-demand technical support, and a dedicated team of application engineers.

"We're keen to give back to the industry by training apprentices. We've had a few who stayed with us for their entire apprenticeship. Giving them access to the Reliable Controls online training platform is a really good tool for our younger guys as well. They can do the tutorials, learn about the products, and understand the bigger picture of what we're selling."
Todd McBride  Director
IES Automation (Christchurch)
"Colorado Controls has been a Reliable Controls dealer for 12 years, and we look forward to many more years moving forward. Reliable Controls has been a staple to our success, with not only a quality-driven product but also from the ground up. The Reliable Controls team has played many crucial roles with supporting our projects with expertise, guidance, support, training, and friendship! Reliable Controls holds the bar very high in every aspect of the industry, and it shows with whomever you speak to in the organization. Partnering with a company like Reliable Controls only makes us want to push ourselves harder to represent such a quality product and company."
Brian Prach  Operations Manager
Colorado Controls Inc.
"I appreciate that Reliable Controls listens to the dealers, that they've got our backs and have our best interests at heart. It makes me feel like part of the family. I've been to two of the dealer events (Queenstown and Hobart) and do miss them... It makes it all worth it to know they're really invested in the company, in their products, and in the people—in us!"
Todd McBride  Director
IES Automation (Christchurch)
"I like the new MACH-ProLight™. The response time to commands with the built-in output status makes it so easy for lighting projects, I don’t have to include or wire extra current transformers. The panels that come prewired with relays make my lighting projects go much smoother and faster. The MACH-ProLight is easy to install. We had some challenges at a lighting project at a professional football stadium, and we needed to modify and reconfigure the panels on the fly. In the end it worked out really well. I’ve been working with Reliable Controls for about 10 years, and the new product lines always help my projects instead of creating more work for me. The MACH-ProLight is easy to install, easy to program, and makes lighting projects much faster."
Steven Geer  Field Operations Manager
Green Building Automation LLC
"Jason’s support is amazing. Especially if I have a question that is quite time-pressing, I can email him directly, and he’ll get straight back to me. I probably also wouldn’t have done the Authorized Dealer training so soon had he not created that opportunity for me. He’s very encouraging of women in the industry."
Tiffany Reynolds  Automation Engineer
Electrotech Controls Ltd.
We're committed to helping you reach your goals with marketing, sales, and customer care support.

As an Authorized Dealer, you'll benefit from experienced marketing, sales, and customer care teams who will tailor their support to your needs.

We're guided by our stakeholders:

As an Authorized Dealer, you'll benefit from partnering with a privately owned company that's actively engaged and keeps you—not shareholders—in mind when making decisions.

"Reliable Controls has been a valued partner of SERV-ALL Mechanical Services since 1987. Reliable Controls has been extremely supportive and attentive to our needs.  We wouldn't be where we are today without the caring people and advanced technology it provides."
Wes Bogdanski  President
Serv-All Mechanical Services Ltd.
"We have been a Reliable Controls dealer since 1999 and can firmly state that Reliable Controls produces an exceptional product. Ease of use, a high degree of customization, continuous feature development, immediate technical support—these are just a few of the reasons that being a Reliable Controls dealer has been great for us. Ultimately these benefits are passed down to our customers, making it easy to provide a quality service."
Raynor Look  General manager
Look HVAC Systems Ltd.
"In simple terms, I needed a BACnet solution, and after reviewing the Reliable product line, and investigating the reliability, support, and ease of use from peers in the industry, it made my decision easy. In the past I have represented a couple of the large names, and was always disappointed in the way order processing, documentation etc. was handled on-line. I was pleasantly surprised to first find a web portal that actually functions the way I have always wanted, making our jobs easier. Kudos to whomever designed it, it is very function and complete. From the basic training videos, product submittal & sales PDFs, newsletters, information on previous installs, I find that Reliable Controls is making life simpler to take on a new product line."
Bob Pauli  Owner
Intelli-Building Control & Solutions LLC
"Reliable Controls equips us to implement dependable and expansive BACnet energy management systems to all our enterprise-level multisite customers with the benefit of backward compatibility. Nobody makes controller hardware and software as well as Reliable Controls."
John Pluff  Vice President
Enviromatic Systems USA
"We find the Reliable products a pleasure to install and work with and far superior to any other products we have come across. Also, we find the Reliable website particularly useful, for technical backup, software updates and of course the excellent online ordering."
Trevor Lucey  Owner
LCS Control Systems Ltd.
You want to work with Reliable Controls because our products are simple, flexible, and sustainable.

We're people you can rely on:

As a Reliable Controls Authorized Dealer, you'll benefit from decades of engineering experience and a true commitment to sustainability.

Our products are 100 percent backward compatible:

We build backward compatibility and future readiness into every product we make. As an Authorized Dealer, you can rely on solutions supported for life.

We believe in quality:

Our products are built—and extensively tested—by people who care. As an Authorized Dealer, you'll benefit from comprehensive repair services beyond our 5-year warranty—even if our controllers have been in the field for decades.

We support open technology:

Our controllers are certified by BACnet Testing Laboratories to meet a high level of quality and open-protocol performance, and all our models are freely programmable. As an Authorized Dealer, you'll benefit from interoperable products that can evolve as needs change.

"Just want to give a shout-out to your Reliable Controls Website Operations team. The Ask AI widget for Authorized Dealers has been astoundingly useful. I’ve been able to field complex questions from clients and prospects at an astonishing rate with this widget’s help. It typically takes me some time to navigate through product bulletins, user manuals, and specification documents to arrive at a similar answer, but this new source document identifier and AI summarizer is concise, rapid, and a time-saver. Of course, the “trust but verify” motto still applies with any new query engine, but it still dramatically drops the effort level needed to find quality answers"
Jezrahiah Farley  Automated Systems and Controls
iQ Controls
"Reliable Controls has been a key strategic partner for business. With an immensely versatile product offering complemented by a network of peripheral partners, we are able to furnish our customers with a complete solution. The technical quality of the Reliable Controls products is simply superior to others in the industry, and this allows us to comply with the strictest of standards in our market. The technical and engineering support is impeccable—this has been critical in the deployment of more challenging projects. Without a doubt, joining the Reliable Controls Authorized Dealer network has helped us to continue to provide high-quality solutions to our customers."
Alvaro Solis Rodriguez  Commercial manager
Camaral SyR SA
"System Mart Limited has been a Reliable Controls Authorized Dealer in Hong Kong since 2009. We are very pleased to have Reliable Controls as our strategic partner to provide the most cutting-edge building management system technologies to building owners. RC-WebView®, RC-Studio®, and the powerful MACH-ProView™ are our key weapons to tackle and permeate building management system markets."
Jacky Leung  Regional Manager
System Mart Limited
"I have to say that the Reliable Controls online training has been great!! I’ve worked for two other building automation system products over the past seventeen years and wish I would have had this form of well thought out online training available to me."
Jason Lee Lemon  Technician
Unify Energy Solutions LLC
"[Reliable Controls] technology allows us to do more things; it's very hands on. Reliable Controls empowers us so that we, in turn, can empower our people, our clients. If there's anything we can't do, we trust—without hesitation—that we can ask for help, even for basic solutions. The freedom to ask anything, without feeling like we're being judged, is part of the respect we experience with Reliable Controls, and it's between the lines of everything they promote."
Adsinar Cajar Bocek  General Manager
COPANAC S.A.

Like what you've learned? Take the first step to becoming a Reliable Controls Authorized Dealer.