Reliable Controls
Authorized Dealer
Program

Forget what you know about building automation providers. Reliable Controls is different.

We distribute our products through a single channel: the Reliable Controls Authorized Dealer network. Since 1986 we have nurtured this global group of independent, factory-trained and -certified dealers. Partnering with Reliable Controls is more than just a business relationship—Reliable Controls succeeds when our Authorized Dealers succeed.

But don't take our word for it—our partners say it themselves:

"We are proud to be a dealer for Reliable Controls, an industry leader in providing top-notch energy and environmental controls. Our internal team and our customers appreciate the quality products, with a 5-year warranty that rarely has to be used, and a variety of software packages that can be used to meet any application. Each department interaction we have, from technical support, application engineering, sales, marketing, ordering, etc, proves to us time and again that Reliable Controls is a trusted and valued partner in our business."
Casey Crown  Product Manager
Sunbelt Controls Inc. - Idaho
"I have loaded the latest RC-Studio, MACH-ProWeb firmware and RC-WebView on a few different sites. This release of RC-Studio with the new File Sync feature and sending configuration changes across the B/VPN is the best thing since sliced bread! It’s awesome! Good job to the team in Canada for getting this released."
Steve Sedger  Senior Engineer
Environmental Automation Pty Ltd. - NSW
"I appreciate that Reliable Controls listens to the dealers, that they've got our backs and have our best interests at heart. It makes me feel like part of the family. I've been to two of the dealer events (Queenstown and Hobart) and do miss them... It makes it all worth it to know they're really invested in the company, in their products, and in the people—in us!"
Todd McBride  Director
IES Automation (Christchurch)
"Reliable Controls products are excellent. When other people work with our stuff, they say it's one step ahead—the programming software and the platform are easy to use. Everything molds together: Installation and setup is quick and easy, which makes our overall job easier, more profitable, and less stressful."
Todd McBride  Director
IES Automation (Christchurch)
"The technical support is awesome. They answer calls quickly and efficiently. [As a dealer] you want to be able to reach out anytime, or lean on them, which I do a lot."
Todd McBride  Director
IES Automation (Christchurch)
You want to be a Reliable Controls Authorized Dealer because we care about your success.

We're people you can rely on:

As a Reliable Controls Authorized Dealer, you'll have complete support from people committed to your success. We prosper at Reliable Controls only when our partners in the Authorized Dealer network prosper.

We're passionate about sharing knowledge and expertise through training, technical support, and application engineering help.

As an Authorized Dealer, you'll benefit from in-house dealer certification, advanced training opportunities, on-demand technical support, and a dedicated team of application engineers.

"It's been an year working with Reliable Controls products and I must admit that the MACH-System is the most user friendly system in the world of automation. Kudos to Reliable Controls."
Jinesh Patel  Building Automation Specialist
DCL Engineering
"We're keen to give back to the industry by training apprentices. We've had a few who stayed with us for their entire apprenticeship. Giving them access to the Reliable Controls online training platform is a really good tool for our younger guys as well. They can do the tutorials, learn about the products, and understand the bigger picture of what we're selling."
Todd McBride  Director
IES Automation (Christchurch)
"Contrôles AC has been a Reliable Controls Authorized Dealer since 1998! For us to build a strong and long-lasting relationship with a manufacturer, it needs a good product and the right people. With Reliable Controls we have found both these qualities. Anytime we need support they are there, listening to our demands and always improving their product line and software. This partnership helps our company be a strong competitor to all major brands on the market. Can't wait to see what the future holds!"
Hugues Leclerc  Estimator and Business developer
Les Controles A.C. Inc. - Quebec
"Reliable Controls has helped us in many ways, within our organization and the market. They are always there for us anything we ask them for something, even at short notice."
Adsinar Cajar Bocek  General Manager
COPANAC S.A.
"I just wanted to take a second and thank you for all of the work you have helped us with. The quality of your work is extremely high, and it makes us proud of the graphics we are putting out, and proud to represent Reliable Controls. Our customers have noticed the increase in the quality of our graphic interfaces, and its thanks to you guys. You all should be proud of the graphics you are producing, its all excellent work. Keep up the good work! Have a great day!"
Chris M. Ruth  Mid-Missouri controls manager
Integrated Facility Services Inc.
We're committed to helping you reach your goals with marketing, sales, and customer care support.

As an Authorized Dealer, you'll benefit from experienced marketing, sales, and customer care teams who will tailor their support to your needs.

We're guided by our stakeholders:

As an Authorized Dealer, you'll benefit from partnering with a privately owned company that's actively engaged and keeps you—not shareholders—in mind when making decisions.

"Your technical support is what differentiates Reliable Controls from every other building automation and security system supplier in the world and why we are proud to be an Authorized Dealer."
Muhamed Cengic  Technician
Environmental Automation Pty Ltd. - NSW
"When we promote Reliable Controls, we have confidence in the technology. We believe in the power these products have to transform the world and people's lives. Especially with today's challenges—air quality and viruses, and who knows what else in the future—you have to trust the people who handle and store your information. I know Levi and Tom truly believe in doing the right thing, and I think that's true!"
Adsinar Cajar Bocek  General Manager
COPANAC S.A.
"I have to say that the Reliable Controls online training has been great!! I’ve worked for two other building automation system products over the past seventeen years and wish I would have had this form of well thought out online training available to me."
Jason Lee Lemon  Technician
Unify Energy Solutions LLC
"Anytime we come up with an idea, Reliable Controls really listens to us and tries to do something with our idea. That's very unique! Combine that with their truthfulness and frankness, and it's really a great thing."
Adsinar Cajar Bocek  General Manager
COPANAC S.A.
"System Mart Limited has been a Reliable Controls Authorized Dealer in Hong Kong since 2009. We are very pleased to have Reliable Controls as our strategic partner to provide the most cutting-edge building management system technologies to building owners. RC-WebView®, RC-Studio®, and the powerful MACH-ProView™ are our key weapons to tackle and permeate building management system markets."
Jacky Leung  Regional Manager
System Mart Limited
You want to work with Reliable Controls because our products are simple, flexible, and sustainable.

We're people you can rely on:

As a Reliable Controls Authorized Dealer, you'll benefit from decades of engineering experience and a true commitment to sustainability.

Our products are 100 percent backward compatible:

We build backward compatibility and future readiness into every product we make. As an Authorized Dealer, you can rely on solutions supported for life.

We believe in quality:

Our products are built—and extensively tested—by people who care. As an Authorized Dealer, you'll benefit from comprehensive repair services beyond our 5-year warranty—even if our controllers have been in the field for decades.

We support open technology:

Our controllers are certified by BACnet Testing Laboratories to meet a high level of quality and open-protocol performance, and all our models are freely programmable. As an Authorized Dealer, you'll benefit from interoperable products that can evolve as needs change.

"Jason’s support is amazing. Especially if I have a question that is quite time-pressing, I can email him directly, and he’ll get straight back to me. I probably also wouldn’t have done the Authorized Dealer training so soon had he not created that opportunity for me. He’s very encouraging of women in the industry."
Tiffany Reynolds  Automation Engineer
Electrotech Controls Ltd.
"Service is Environmental Automation’s core business, and Reliable Controls has been instrumental in helping us affirm, sustain, and maintain affinity with our customers. The sales, design, and technical and engineering support teams are ethical, aligned, and collaborative, which gives us unwavering confidence in the reliability of the product and the team behind it. Reliable Controls is truly reliable every step of the way!"
Muhamed Cengic  Building Optimization Manager,
Environmental Automation Pty Ltd. - NSW
"I have been working with Reliable Controls products since 1989. Reliable Controls is run with honesty and integrity, and the company has been a pleasure to work with all these years. I have never had an issue I could not go to them with and find a satisfying resolution. Top-notch support from sales to service. Keep up the good work!"
Michael Cline  Owner
Sagebrush Environmental Systems Inc.
"Reliable Controls has been a large reason we've been so successful as a controls corporation for the past 35 years.  We count on the quality of its hardware and software along with incredible support to help us provide our customers with the most modern, state-of-the-art automation systems."
Len Szafaryn  President
Bridger Control Systems Inc.
"Building long-term relationships and providing quality service are the core tenets of Stratus Designs. Reliable Controls is the ideal partner in this endeavour because of its steadfast commitment to sustainable, high-quality hardware and software solutions. We want our clients to know we are providing them with simple yet flexible solutions and industry-leading support that will last for years (or decades!) to come. With Reliable Controls as a partner, we are confident we can keep this promise."
Mark McLellan  Controls Division Manager
Stratus Designs Ltd.

Like what you've learned? Take the first step to becoming a Reliable Controls Authorized Dealer.