Privacy Policy

At Reliable Controls we want our site users to always be aware of any information we collect, how we use it, and under what circumstances, if any, we disclose it.

Any further questions on our privacy policy can be directed to: [email protected]

PDF Download: Reliable Controls Privacy and Information Security Policy

Information Collection and Use

Reliable Controls respects each site visitor's right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website.

For each visitor using the website translation services, a cookie is stored on the user's machine for the sole purposes of remembering the language selected.

The information we collect is:
  • used to improve the content of our website.
  • used to notify visitors about updates to our website.
  • never shared with other organizations for commercial purposes.
In order to use this website, visitors and/or members are not required to complete any registration forms.

Should a registration form be completed, a user must give certain contact information. We never sell or give away information, it is only gathered to contact the user about services (newsletters, product updates) on our site for which they have expressed interest.

Remember that registration is not required to use our site. Cookies must be enabled to log in to our website. The cookies' sole purpose is to remember your unique session ID. During login, your IP address is recorded to prevent access by unauthorized parties.

Reliable Controls has a "Request A Quote" form. We require information from the user on the "Request A Quote" form. Users must provide contact information (such as name, email, and address) in order to have an Authorized Dealer representative contact you. The information is emailed to Authorized Dealers upon your request. Please refer to each Authorized Dealer's privacy policy in order to ensure security of information.

Reliable Controls publishes a quarterly newsletter, and we never sell or share our subscribers' email addresses. We operate online surveys, and we never sell or share our subscribers' email addresses.

The myControl® app does not collect or use any information from users.


The website uses a minimal build of Google Analytics, a service which transmits website traffic data to Google servers in the United States and allows us to notice trends to improve the user experience on our website. This minimal build processes personal data such as: the unique User ID set by Google Analytics, the date and time, the title of the page being viewed, the URL of the page being viewed, the URL of the page that was viewed prior to the current page, the screen resolution, the time in local timezone, the files that were clicked on and downloaded, the links clicked on to an outside domain, the type of device, and the country, region, and city.

You may opt out of this tracking at any time by activating the “Do Not Track” setting in your browser.

Embedded content from other websites

Articles on the Website may include embedded content (e.g. videos, charts, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Contact Information

If you have any questions or suggestions regarding our privacy policy, please contact us at:

Reliable Controls
120 Hallowell Road
Victoria, BC  V9A 7K2
[email protected]
Thank you for reviewing the Reliable Controls privacy policy.