"I have worked with Reliable Controls for well over a decade and have had many opportunities to test the team’s patience and expertise. Their dedication to their product line has ensured we always have solutions for the many complex systems and environments we work in. Their team of professionals have never let us down and continue to provide the type of support you would expect from a true partner."

"Contrôles AC has been a Reliable Controls Authorized Dealer since 1998! For us to build a strong and long-lasting relationship with a manufacturer, it needs a good product and the right people. With Reliable Controls we have found both these qualities. Anytime we need support they are there, listening to our demands and always improving their product line and software. This partnership helps our company be a strong competitor to all major brands on the market. Can't wait to see what the future holds!"

"Anytime we come up with an idea, Reliable Controls really listens to us and tries to do something with our idea. That's very unique! Combine that with their truthfulness and frankness, and it's really a great thing."

"Nathan Wagner and Steven Robinson from Altitude Building Automation worked on the Reliable Controls building automation system at our school in Lake George, Colorado, getting us back on track when we were having trouble with our HVAC system. I recommend these gentlemen; they are amazing. They know what they’re doing and are very easy to work with."

"Reliable Controls has been a large reason we've been so successful as a controls corporation for the past 35 years.  We count on the quality of its hardware and software along with incredible support to help us provide our customers with the most modern, state-of-the-art automation systems."

"We have had Reliable Controls in many of our academic and dormitory facilities at Murray State University for many years. They have been proven performers in controlling the comfort level of our buildings and much more. The systems are operator friendly, dependable, and, as the name suggest, the most reliable controls we have on campus. I'll also add the support team for our Reliable Controls systems is Automated Building Concepts. Its team of managers and technicians have provided us excellent service and response to our needs."

"I have been in the controls industry for over 25 years and worked with almost every control system out there. Ten years ago, when I was searching for a partnership, I had a lot of boxes on my checklist of what I wanted and would feel comfortable standing behind as a company. Reliable Controls was able to check those boxes and then some. The company is actively moving forward with new technologies in this industry, and its service after the sale is unmatched. Reliable Controls is vital to our company growth and reputation in this industry. The team listens to customer and distributor suggestions and feedback to plan for the future. We look forward to a long relationship with Reliable Controls—and so do our customers. The owners have built a great company and team. Thank you!"

"Certus Controls has been a Reliable Controls systems integrator since 2011, and we could not be prouder of its commitment to developing leading-edge solutions for building automation systems. The entire Reliable Controls platform is hardened and delivers consistent results from end to end, independent of the project size or complexity. The Reliable Controls approach to developing both hardware and software under one roof provides for a seamless, powerful product offering that enables Certus to provide automation solutions for high-rise residential buildings, laboratories, cogeneration plants, and many other vertical markets. Most importantly, the company’s unwavering commitment to new product research and development, backward compatibility, and meeting stringent UL/UUKL standards separates Reliable Controls from every other product manufacturer on the market. At Certus we highly value our relationship with Reliable Controls as a business partner, technology influencer, and market leader. Together, simply stated, we deliver excellence in building automation."

"We find the Reliable products a pleasure to install and work with and far superior to any other products we have come across. Also, we find the Reliable website particularly useful, for technical backup, software updates and of course the excellent online ordering."

"We run a portfolio of over 80 buildings across our campus and have very high standards and expectations for our building automation system. We find the Reliable Controls system very simple to understand while also having the power to achieve complex automation processes that assist with reducing energy and saving time.

The intuitive nature of the solution coupled with Reliable Controls product training gives us a lot of confidence with the system and has empowered us to manage many of the ongoing requirements of the system ourselves."

"Reliable Controls products are excellent. When other people work with our stuff, they say it's one step ahead—the programming software and the platform are easy to use. Everything molds together: Installation and setup is quick and easy, which makes our overall job easier, more profitable, and less stressful."

"Out of all the BAS systems I've worked with; close to a dozen now, hands down Reliable Controls are industry leading. If you want reliable, functional controls I would highly recommend Reliable Controls and RC-Studio. I had 3 generations of RC controllers on a large campus with never an issue. Hats off guys, you rock!"

"Just want to give a shout-out to your Reliable Controls Website Operations team. The Ask AI widget for Authorized Dealers has been astoundingly useful. I’ve been able to field complex questions from clients and prospects at an astonishing rate with this widget’s help. It typically takes me some time to navigate through product bulletins, user manuals, and specification documents to arrive at a similar answer, but this new source document identifier and AI summarizer is concise, rapid, and a time-saver. Of course, the “trust but verify” motto still applies with any new query engine, but it still dramatically drops the effort level needed to find quality answers"

"We made a great business decision hiring OJS Building Services as our Reliable Controls provider. The RC-WebView building management software allows us to regulate our buildings and detect, address, and correct HVAC issues remotely. In addition to providing energy savings, Reliable Controls also provides "after-hours" peace of mind."

"Our property was referred to Reliable Controls Authorized Dealer Precision Automation as a potential partner to upgrade our controls from the original platform installed in 2007. The Precision Automation team was responsive from the beginning as we began creating a scope of work and throughout the bid and information-gathering process. The preconstruction meeting blew me away with the plan, schedule, and expectations presented. Our upgrade included a complete rewiring of the building to transfer to Reliable Controls products, so they worked with us for months to complete the install. They showed up every time they told us they would be here, and they completed the entire job quicker than their original schedule. Several times as they worked with our mechanical contractors, who complemented Precision Automation’s work and reliability. Whenever we’ve had an issue (i.e., moving sensors, replacing mechanical equipment, etc.), Precision Automation has been here as soon as we made a phone call. I cannot say enough how impressed we’ve been with them from the very first contact until now. "

"I think Reliable Controls is a quality company with great people. Everyone I have met has been friendly and I look forward to working with them in the future."

"We have been a Reliable Controls dealer since 1999 and can firmly state that Reliable Controls produces an exceptional product. Ease of use, a high degree of customization, continuous feature development, immediate technical support—these are just a few of the reasons that being a Reliable Controls dealer has been great for us. Ultimately these benefits are passed down to our customers, making it easy to provide a quality service."

"I would like to express my gratitude for the speed with which your team answered the call and fixed my issue over the Christmas holiday break. The response was immediate and everyone involved was extremely helpful in mitigating the problem and providing a solution. Please extend my gratitude to your team."

"Reliable Controls has been a key strategic partner for business. With an immensely versatile product offering complemented by a network of peripheral partners, we are able to furnish our customers with a complete solution. The technical quality of the Reliable Controls products is simply superior to others in the industry, and this allows us to comply with the strictest of standards in our market. The technical and engineering support is impeccable—this has been critical in the deployment of more challenging projects. Without a doubt, joining the Reliable Controls Authorized Dealer network has helped us to continue to provide high-quality solutions to our customers."

"The advantage of the Reliable Controls MACH-System is that it is user friendly. There are a lot of adjustments we can do right from the displays. Our modifications are not hard to do in-house.

With older systems you had to know a lot of different key-strokes in order to make anything happen. Now, with a point and click it is easy to change everything, even the programming. It's not proprietary."

"I am writing to thank you and your team for an excellent installation at both the Bracebridge and Huntsville Hospital sites of our building automation system (BAS). The Reliable BAS has proven to be operator friendly, and has given us the best control we have ever had of our HVAC. The facilities staff and I are impressed with the quality of the installation, and the professionalism of your team within the hospital. The technical support through the process and learning curve was some of the best I have experienced in my 30 years as Plant Manager."

"Reliable Controls® and Plug Smart recently completed an impressive capital project at my facility. We have been able to create a real-time utility consumption monitoring system that assists in generating automated daily and monthly reports that identify consumption anomalies, utility costs, and degree days. During the first six months of the evaluation period that ended in February 2020, the hotel was able to save over $150k despite a 1.5 percent increase in occupied rooms. This allows for a payback period of less than 3 years. Visiting the Reliable Controls head office in Victoria, BC was a highlight, where I could observe their impressive quality control systems and manufacturing processes. Thank you Reliable Controls and Plug Smart."

"Colorado Controls has been a Reliable Controls dealer for 12 years, and we look forward to many more years moving forward. Reliable Controls has been a staple to our success, with not only a quality-driven product but also from the ground up. The Reliable Controls team has played many crucial roles with supporting our projects with expertise, guidance, support, training, and friendship! Reliable Controls holds the bar very high in every aspect of the industry, and it shows with whomever you speak to in the organization. Partnering with a company like Reliable Controls only makes us want to push ourselves harder to represent such a quality product and company."

"When I founded Intelli-Building Control and Solutions in 2009, I was in search of a direct digital controls building automation system manufacturer when I found Reliable Controls. I was impressed with its 5-year warranty, which demonstrates its faith in its product. In past years I leaned toward graphical programming, but after reviewing and researching the simplicity of RC-Studio software from Reliable Controls, I decided to take the leap. That decision saved thousands of programming and /engineering man hours over the next 10 years, and provided us the ability to control any mechanical system of any complexity with speed, reliability, and cost savings. This decision, along with great employees, propelled Intelli-Building into becoming a successful, well- respected solutions provider in the Midwest. Best choice of any product I made during my 35 years of building Automation automation career."

"Service is Environmental Automation’s core business, and Reliable Controls has been instrumental in helping us affirm, sustain, and maintain affinity with our customers. The sales, design, and technical and engineering support teams are ethical, aligned, and collaborative, which gives us unwavering confidence in the reliability of the product and the team behind it. Reliable Controls is truly reliable every step of the way!"

"Reliable Controls equips us to implement dependable and expansive BACnet energy management systems to all our enterprise-level multisite customers with the benefit of backward compatibility. Nobody makes controller hardware and software as well as Reliable Controls."

"I appreciate that Reliable Controls listens to the dealers, that they've got our backs and have our best interests at heart. It makes me feel like part of the family. I've been to two of the dealer events (Queenstown and Hobart) and do miss them... It makes it all worth it to know they're really invested in the company, in their products, and in the people—in us!"

"El software de control de aire acondicionado e iluminación utilizado en la Torre Ejecutiva de Presidencia de la Republica Oriental del Uruguay, es Sistem MACH de Reliable Controls. Sobre el sistema podemos decir que es amigable, fácil de operar y no implica mucho tiempo. Todas las operaciones las solicitamos desde el pc de control en nuestra oficina. Para el control, se utilizan las variables en pantalla, que combinados con imágenes de las instalaciones, es fácil entender lo que está controlando.

Este control, ayuda con el ahorro energético mediante el manejo de horarios de iluminación y encendidos de equipos, manteniendo todas las áreas del edificio en un área de confort adecuado.

Actualmente tenemos más de 110 controles instalados y funcionando en una red y eso realmente facilita el manejo de las funciones mencionadas en la Torre Ejecutiva de Presidencia.

El sistema, en nuestro caso, solo permite y así lo realizamos, repuestos de Reliable Controls.
Manifestamos por esta nota que el equipo técnico de ELTERN SRL brinda un buen servicio y da seguridad ante cualquier eventual que pueda surgir tanto de funcionamiento como de capacitación en el uso del sistema."

"I have loaded the latest RC-Studio, MACH-ProWeb firmware and RC-WebView on a few different sites. This release of RC-Studio with the new File Sync feature and sending configuration changes across the B/VPN is the best thing since sliced bread! It’s awesome! Good job to the team in Canada for getting this released."

"We enjoy an extremely positive relationship with Reliable Controls as a strategic partner for our building automation business. Reliable Controls listens to our needs in a way that is unique from any other supply partner. If you are looking for a partner that listens well to you as a customer and provides solid solutions and technical support for your control systems needs, Reliable Controls is a great choice."

"I have been associated with Reliable Controls since 2002. The reasons I've remained with them all these years and through various career incarnations are many, and I can go on and on about their exceptional customer service, applications, sales and tech support, and order desk, but the story I tell most often involves, believe it or not, firmware! Late one Friday afternoon while installing a MACH-ProSys™ controller on a critical system, I encountered issues I couldn't explain. Together with Tech Support, we ruled out all the usual “is it plugged in” type problems, and we concluded it must be firmware. My immediate thought that I might be babysitting the system over the weekend was calmed when to my surprise I heard, “Let me get the developer on the call.” What? Really?

An hour later I was in my car, on my way home, new firmware on the controller. All was well in the world! I dare anyone to top that for support. I’ve witnessed tremendous growth over these 19 years, but the Reliable Controls commitment to personal service has not diminished. Bravo!"

"I just wanted to give some feedback in regards to the Tech Support team, in particular Lyam Witherow and Samuel Goulet, who provided me with direct technical support for some pressing issues with one of our important customers. Austec's focus has been and will always be to ensure our customers consistently receive the best service in the industry along with the most positive user experience.

This focus and goal is achieved only with the outstanding support from Lyam, Samuel, and the team. I can honestly not thank them enough for the support, particularly before holidays, which was appreciated tenfold by our customer. Lyam also went out of his way to answer and assist with further questions, which did not go unnoticed or unappreciated.

This synergy really ensures and upholds not only the Reliable Controls name but Austec's to the highest of standards in the industry."

"We're keen to give back to the industry by training apprentices. We've had a few who stayed with us for their entire apprenticeship. Giving them access to the Reliable Controls online training platform is a really good tool for our younger guys as well. They can do the tutorials, learn about the products, and understand the bigger picture of what we're selling."

"Jason’s support is amazing. Especially if I have a question that is quite time-pressing, I can email him directly, and he’ll get straight back to me. I probably also wouldn’t have done the Authorized Dealer training so soon had he not created that opportunity for me. He’s very encouraging of women in the industry."

"Both Steve and I had many years of experience in the temperature controls field before we decided to start our new company. We had worked with several other temperature control system manufacturers in the past, so when we picked our new product line, we had specific qualities we desired. First, we researched several temperature controls manufacturers and narrowed the field to a few. We then checked each product line for leading-edge technology, longevity, and value. The controllers needed to be reliable, be easy to set up and program, and have great technical support. Finally, we needed a company that has the same philosophy as ours. Treat each customer how you would like to be treated and provide a service that each customer finds valuable. Suffice it to say, I know we made the right decision. Quality Control Services has been a Reliable Controls dealer since 2002 and has continued to grow at a steady pace. Reliable Controls does not just sell products; it is our partner for success. From outstanding technical support to the help we receive from regional sales personnel, we could not be more satisfied. This does not happen by chance. Reliable Controls prides itself on making sure its dealers are equipped to be successful. The dealer training, online classes, and ongoing webcasts ensure our technicians remain trained. Reliable Controls has evolved its product line over time to become one of the leading manufacturers in the industry. Don’t just settle on a product line of temperature controls for your company. Select a partner that will lead to success."

"With the installation of Reliable Controls we have saved thousands of dollars. The energy savings is huge, in one month alone, we saved $1,300 compared to the previous year. In addition there were nice incentives from the energy companies.

The controls are easy to use and intuitive. It only took a short time to get a handle on how to view the zone summary, schedules, boiler, etc. and make set point and schedule changes. I especially like the easy to use tabs at the top of the screen and the visual graphics.

Plus we have a wonderful dealer/vendor, Pacific Air Control, that did a great job installing and offers continued support."

"There isn't just one time [Reliable Controls] has come through for me; they make my life better every single day. Just knowing I have a team of technical experts—the people who actually built the products—available to help me with any question I have... That makes all the difference. I sleep at night because I feel supported. It's more than just business; it's about having inner peace."

"It's been an year working with Reliable Controls products and I must admit that the MACH-System is the most user friendly system in the world of automation.
Kudos to Reliable Controls."

"Your technical support is what differentiates Reliable Controls from every other building automation and security system supplier in the world and why we are proud to be an Authorized Dealer."

"In the early days of my company, when I was still working with another vendor, I worried I wasn't going to live beyond age 45. Sometimes I'd run into huge technical problems while working on a system, and I'd figure it all out in the end, but it was really stressful. I don't have that stress anymore now that I work with Reliable Controls. Their customer support is great!"