"I have been using RC-RemoteAccess (RCRA) for a couple of weeks now, and I must, once again, I tip my hat to you and your team. This intuitive piece of software is literally a 'Walk off Grand Slam'. I absolutely love it. We, as a company, intend to utilize it on every single project going forward. RCRA is literally a game changer for us and once again, kudo's to you and your team for such a wonderful, easy to use, and intuitive piece of system."

"With increasing focus on critical environments such as surgical suites, surgical instrument processing, infectious isolation rooms, and clean and soiled utility rooms, we needed a building automation system provider and installer who could respond to immediate needs, and, who understands our requirements.

Reliable Controls, and its local dealer, Automated Building Concepts, Inc., function as true partners in providing scalable and cost effective monitoring and controls solutions to our hospital. Our partners helped us design solutions to constantly monitor room pressures, temperatures and humidity levels so that we could provide a safe, healing environment for our patients. Additionally, they work hand-in-hand with our mechanical equipment suppliers and contractors to make system upgrades and conversions seamless.

Our facility utilizes RC-Studio, RC-WebView, and RC-Reporter. These powerful tools help us to control, monitor, and report archived data to key internal customers such as infection prevention, quality, and safety.

We strongly recommend and endorse Reliable Controls to other healthcare providers."

"I just wanted to send a quick note to let you know how appreciative I am for having Greg and other Reliable Controls staff assist us at various times throughout our integration project. Greg was instrumental in finding solutions to the issues we encountered. Any time he didn’t have a solution to an issue, he was quickly able to find someone at Reliable Controls who could troubleshoot and provide the solution we needed. Reliable Controls is truly a leader in providing people and technology that can be relied on. Thank you."

"The technical support is awesome. They answer calls quickly and efficiently. [As a dealer] you want to be able to reach out anytime, or lean on them, which I do a lot."

"Both Steve and I had many years of experience in the temperature controls field before we decided to start our new company. We had worked with several other temperature control system manufacturers in the past, so when we picked our new product line, we had specific qualities we desired. First, we researched several temperature controls manufacturers and narrowed the field to a few. We then checked each product line for leading-edge technology, longevity, and value. The controllers needed to be reliable, be easy to set up and program, and have great technical support. Finally, we needed a company that has the same philosophy as ours. Treat each customer how you would like to be treated and provide a service that each customer finds valuable. Suffice it to say, I know we made the right decision. Quality Control Services has been a Reliable Controls dealer since 2002 and has continued to grow at a steady pace. Reliable Controls does not just sell products; it is our partner for success. From outstanding technical support to the help we receive from regional sales personnel, we could not be more satisfied. This does not happen by chance. Reliable Controls prides itself on making sure its dealers are equipped to be successful. The dealer training, online classes, and ongoing webcasts ensure our technicians remain trained. Reliable Controls has evolved its product line over time to become one of the leading manufacturers in the industry. Don’t just settle on a product line of temperature controls for your company. Select a partner that will lead to success."

"I have been working with Reliable Controls products since 1989. Reliable Controls is run with honesty and integrity, and the company has been a pleasure to work with all these years. I have never had an issue I could not go to them with and find a satisfying resolution. Top-notch support from sales to service. Keep up the good work!"

"With delays in getting projects approved and issuing purchase orders, I really started to stress over my first school project with this district and meeting a summer timeline.

We placed our order the day after receiving a purchase order and expected to see controllers in 7 to 14 business days. To our delight and amazement, we received a shipping confirmation the following day! INCREDIBLE!! Thank you from the bottom of my heart. This alleviated some serious stress. My hat is off to the entire team. This helped us so much. "

"Reliable Controls is by far the best on the market today. The product line is constantly growing and improving to adapt to the demands of our industry. The usability of the hardware and software for not only our staff but also our customers makes Reliable Controls our first choice in controls. More importantly, the staff at Reliable Controls is second to none. Everyone from the top down exceeds our expectations at every turn. From sales and marketing to development and support, the Reliable Controls team is an absolute pleasure to work with."

"This year marks our twentieth year of partnership with Reliable Controls. Both of our businesses have gone through many changes over the years, and through hard work, clear values, trust, and respect we have built a strong business relationship and many personal relationships. Reliable Controls has always shown a genuine intention to assist us in growing a professional, sustainable business and is tirelessly committed to ensuring end users are satisfied."

"Anytime we come up with an idea, Reliable Controls really listens to us and tries to do something with our idea. That's very unique! Combine that with their truthfulness and frankness, and it's really a great thing."

"The Reliable Controls products are some of the most robust that I've encountered with very few failures over the last 18 years and with the added bonus of backward compatibility, which no other company that I'm aware of offers. The Reliable Controls staff are just such a pleasure to deal with. It must have something to do with the Vancouver Island water or something. Wonderful products and people = a winning team that works with/for us. Thanks for that!"

"When I founded Intelli-Building Control and Solutions in 2009, I was in search of a direct digital controls building automation system manufacturer when I found Reliable Controls. I was impressed with its 5-year warranty, which demonstrates its faith in its product. In past years I leaned toward graphical programming, but after reviewing and researching the simplicity of RC-Studio software from Reliable Controls, I decided to take the leap. That decision saved thousands of programming and /engineering man hours over the next 10 years, and provided us the ability to control any mechanical system of any complexity with speed, reliability, and cost savings. This decision, along with great employees, propelled Intelli-Building into becoming a successful, well- respected solutions provider in the Midwest. Best choice of any product I made during my 35 years of building Automation automation career."

"We are proud to be a dealer for Reliable Controls, an industry leader in providing top-notch energy and environmental controls. Our internal team and our customers appreciate the quality products, with a 5-year warranty that rarely has to be used, and a variety of software packages that can be used to meet any application. Each department interaction we have, from technical support, application engineering, sales, marketing, ordering, etc, proves to us time and again that Reliable Controls is a trusted and valued partner in our business."

"In simple terms, I needed a BACnet solution, and after reviewing the Reliable product line, and investigating the reliability, support, and ease of use from peers in the industry, it made my decision easy. In the past I have represented a couple of the large names, and was always disappointed in the way order processing, documentation etc. was handled on-line. I was pleasantly surprised to first find a web portal that actually functions the way I have always wanted, making our jobs easier. Kudos to whomever designed it, it is very function and complete. From the basic training videos, product submittal & sales PDFs, newsletters, information on previous installs, I find that Reliable Controls is making life simpler to take on a new product line."

"The Reliable Controls MACH-System is very simple to work with and easy to expand. At the present time we have 65 main panels and 102 local panels. That's about 6,500 input and output points, not including variables and other soft points.

We chose Reliable Controls MACH-System over the others because it was so simple and flexible. Other systems just didn't make any sense. With Reliable Controls MACH-System everything is so clear.

The panels are tough. We had a case once, when the main heating pipe broke and we dumped gallons and gallons of hot water at 250 degrees. The mechanical room was full of steam, everything was wet. The panel went down for maybe thirty minutes and then it just restarted . . . and that was it!"

"Reliable Controls is adaptable, long-lasting, and never fails to keep up with rapidly changing technology. The product is excellent—I have not seen a better one out there. The installation and setup of devices is simple and quick, and the equipment is robust and rarely fails. The product line covers almost everything you could need, from touchscreen programmable controllers to built-in web servers and access control. The integration with other BACnet systems works very well. Their technical support has been especially good; they always answer quickly and are very responsive. The feature requests and system support are great as well."

"I want to thank you for the service provided this year by Bridger Control Systems at the Boeing El Segundo site. Your team is always extremely responsive to our customer’s needs to maintain the environmental conditions of the factory and office areas. Whenever we have issues with our control system, your team addresses them immediately, even during off-hours and weekends. When we need to upgrade an area of our site for a project, the quotes we receive for the work are more than fair, and the schedule to complete the work is far superior to what we see in other contractors. We are thankful for the relationship we have built and look forward to continued success"

"We made a great business decision hiring OJS Building Services as our Reliable Controls provider. The RC-WebView building management software allows us to regulate our buildings and detect, address, and correct HVAC issues remotely. In addition to providing energy savings, Reliable Controls also provides "after-hours" peace of mind."

"Your technical support is what differentiates Reliable Controls from every other building automation and security system supplier in the world and why we are proud to be an Authorized Dealer."

"I have been associated with Reliable Controls since 2002. The reasons I've remained with them all these years and through various career incarnations are many, and I can go on and on about their exceptional customer service, applications, sales and tech support, and order desk, but the story I tell most often involves, believe it or not, firmware! Late one Friday afternoon while installing a MACH-ProSys™ controller on a critical system, I encountered issues I couldn't explain. Together with Tech Support, we ruled out all the usual “is it plugged in” type problems, and we concluded it must be firmware. My immediate thought that I might be babysitting the system over the weekend was calmed when to my surprise I heard, “Let me get the developer on the call.” What? Really?

An hour later I was in my car, on my way home, new firmware on the controller. All was well in the world! I dare anyone to top that for support. I’ve witnessed tremendous growth over these 19 years, but the Reliable Controls commitment to personal service has not diminished. Bravo!"

"We enjoy an extremely positive relationship with Reliable Controls as a strategic partner for our building automation business. Reliable Controls listens to our needs in a way that is unique from any other supply partner. If you are looking for a partner that listens well to you as a customer and provides solid solutions and technical support for your control systems needs, Reliable Controls is a great choice."

"Reliable Controls products are excellent. When other people work with our stuff, they say it's one step ahead—the programming software and the platform are easy to use. Everything molds together: Installation and setup is quick and easy, which makes our overall job easier, more profitable, and less stressful."

"There isn't just one time [Reliable Controls] has come through for me; they make my life better every single day. Just knowing I have a team of technical experts—the people who actually built the products—available to help me with any question I have... That makes all the difference. I sleep at night because I feel supported. It's more than just business; it's about having inner peace."

"We run a portfolio of over 80 buildings across our campus and have very high standards and expectations for our building automation system. We find the Reliable Controls system very simple to understand while also having the power to achieve complex automation processes that assist with reducing energy and saving time.

The intuitive nature of the solution coupled with Reliable Controls product training gives us a lot of confidence with the system and has empowered us to manage many of the ongoing requirements of the system ourselves."

"I would like to express my gratitude for the speed with which your team answered the call and fixed my issue over the Christmas holiday break. The response was immediate and everyone involved was extremely helpful in mitigating the problem and providing a solution. Please extend my gratitude to your team."

"Nathan Wagner and Steven Robinson from Altitude Building Automation worked on the Reliable Controls building automation system at our school in Lake George, Colorado, getting us back on track when we were having trouble with our HVAC system. I recommend these gentlemen; they are amazing. They know what they’re doing and are very easy to work with."

"I like the new MACH-ProLight™. The response time to commands with the built-in output status makes it so easy for lighting projects, I don’t have to include or wire extra current transformers. The panels that come prewired with relays make my lighting projects go much smoother and faster. The MACH-ProLight is easy to install. We had some challenges at a lighting project at a professional football stadium, and we needed to modify and reconfigure the panels on the fly. In the end it worked out really well. I’ve been working with Reliable Controls for about 10 years, and the new product lines always help my projects instead of creating more work for me. The MACH-ProLight is easy to install, easy to program, and makes lighting projects much faster."

"Reliable Controls has helped us in many ways, within our organization and the market. They are always there for us anything we ask them for something, even at short notice."

"I am writing to thank you and your team for an excellent installation at both the Bracebridge and Huntsville Hospital sites of our building automation system (BAS). The Reliable BAS has proven to be operator friendly, and has given us the best control we have ever had of our HVAC. The facilities staff and I are impressed with the quality of the installation, and the professionalism of your team within the hospital. The technical support through the process and learning curve was some of the best I have experienced in my 30 years as Plant Manager."

"Service is Environmental Automation’s core business, and Reliable Controls has been instrumental in helping us affirm, sustain, and maintain affinity with our customers. The sales, design, and technical and engineering support teams are ethical, aligned, and collaborative, which gives us unwavering confidence in the reliability of the product and the team behind it. Reliable Controls is truly reliable every step of the way!"

"I have been in the controls industry for over 25 years and worked with almost every control system out there. Ten years ago, when I was searching for a partnership, I had a lot of boxes on my checklist of what I wanted and would feel comfortable standing behind as a company. Reliable Controls was able to check those boxes and then some. The company is actively moving forward with new technologies in this industry, and its service after the sale is unmatched. Reliable Controls is vital to our company growth and reputation in this industry. The team listens to customer and distributor suggestions and feedback to plan for the future. We look forward to a long relationship with Reliable Controls—and so do our customers. The owners have built a great company and team. Thank you!"

"We continue to align with Reliable Controls because of the support we get. In most other circumstances the support isn't there, but Reliable Controls is always just a phone call away—whether it be in Canada, in Singapore, or Jason himself. We have a great relationship with Reliable Controls, from the sales team to the technical team. They're always looking for the best outcome for us."

"Reliable Controls has been a large reason we've been so successful as a controls corporation for the past 35 years.  We count on the quality of its hardware and software along with incredible support to help us provide our customers with the most modern, state-of-the-art automation systems."

"We have been a Reliable Controls dealer since 1999 and can firmly state that Reliable Controls produces an exceptional product. Ease of use, a high degree of customization, continuous feature development, immediate technical support—these are just a few of the reasons that being a Reliable Controls dealer has been great for us. Ultimately these benefits are passed down to our customers, making it easy to provide a quality service."

"I just wanted to give some feedback in regards to the Tech Support team, in particular Lyam Witherow and Samuel Goulet, who provided me with direct technical support for some pressing issues with one of our important customers. Austec's focus has been and will always be to ensure our customers consistently receive the best service in the industry along with the most positive user experience.

This focus and goal is achieved only with the outstanding support from Lyam, Samuel, and the team. I can honestly not thank them enough for the support, particularly before holidays, which was appreciated tenfold by our customer. Lyam also went out of his way to answer and assist with further questions, which did not go unnoticed or unappreciated.

This synergy really ensures and upholds not only the Reliable Controls name but Austec's to the highest of standards in the industry."

"I appreciate that Reliable Controls listens to the dealers, that they've got our backs and have our best interests at heart. It makes me feel like part of the family. I've been to two of the dealer events (Queenstown and Hobart) and do miss them... It makes it all worth it to know they're really invested in the company, in their products, and in the people—in us!"

"We thank Reliable Controls for providing great commercial, technical, and training support and product reliability. We truly believe Reliable Controls are ‘people and technology you can rely on.’ We aim to follow this mission when we serve our customers, as well."

"We recently had a request from a customer for a product feature that required a factory firmware modification to implement. We reached out to Reliable Controls, and the R&D team went to work to modify the product firmware. Once completed and tested, they even sent out the head of the Application Engineering team to assist on-site with updating the customer's already installed products. This attention to detail and high level of customer service are unique in the controls industry. Varitec is grateful to have a partner like Reliable Controls who is willing to work through issues to ensure customer satisfaction."

"Just want to give a shout-out to your Reliable Controls Website Operations team. The Ask AI widget for Authorized Dealers has been astoundingly useful. I’ve been able to field complex questions from clients and prospects at an astonishing rate with this widget’s help. It typically takes me some time to navigate through product bulletins, user manuals, and specification documents to arrive at a similar answer, but this new source document identifier and AI summarizer is concise, rapid, and a time-saver. Of course, the “trust but verify” motto still applies with any new query engine, but it still dramatically drops the effort level needed to find quality answers"