"I appreciate that Reliable Controls listens to the dealers, that they've got our backs and have our best interests at heart. It makes me feel like part of the family. I've been to two of the dealer events (Queenstown and Hobart) and do miss them... It makes it all worth it to know they're really invested in the company, in their products, and in the people—in us!"

"We have had Reliable Controls in many of our academic and dormitory facilities at Murray State University for many years. They have been proven performers in controlling the comfort level of our buildings and much more. The systems are operator friendly, dependable, and, as the name suggest, the most reliable controls we have on campus. I'll also add the support team for our Reliable Controls systems is Automated Building Concepts. Its team of managers and technicians have provided us excellent service and response to our needs."

"I have been associated with Reliable Controls since 2002. The reasons I've remained with them all these years and through various career incarnations are many, and I can go on and on about their exceptional customer service, applications, sales and tech support, and order desk, but the story I tell most often involves, believe it or not, firmware! Late one Friday afternoon while installing a MACH-ProSys™ controller on a critical system, I encountered issues I couldn't explain. Together with Tech Support, we ruled out all the usual “is it plugged in” type problems, and we concluded it must be firmware. My immediate thought that I might be babysitting the system over the weekend was calmed when to my surprise I heard, “Let me get the developer on the call.” What? Really?

An hour later I was in my car, on my way home, new firmware on the controller. All was well in the world! I dare anyone to top that for support. I’ve witnessed tremendous growth over these 19 years, but the Reliable Controls commitment to personal service has not diminished. Bravo!"

"The Reliable Controls products are some of the most robust that I've encountered with very few failures over the last 18 years and with the added bonus of backward compatibility, which no other company that I'm aware of offers. The Reliable Controls staff are just such a pleasure to deal with. It must have something to do with the Vancouver Island water or something. Wonderful products and people = a winning team that works with/for us. Thanks for that!"

"Service is Environmental Automation’s core business, and Reliable Controls has been instrumental in helping us affirm, sustain, and maintain affinity with our customers. The sales, design, and technical and engineering support teams are ethical, aligned, and collaborative, which gives us unwavering confidence in the reliability of the product and the team behind it. Reliable Controls is truly reliable every step of the way!"

"Reliable Controls products are excellent. When other people work with our stuff, they say it's one step ahead—the programming software and the platform are easy to use. Everything molds together: Installation and setup is quick and easy, which makes our overall job easier, more profitable, and less stressful."

"Our property was referred to Reliable Controls Authorized Dealer Precision Automation as a potential partner to upgrade our controls from the original platform installed in 2007. The Precision Automation team was responsive from the beginning as we began creating a scope of work and throughout the bid and information-gathering process. The preconstruction meeting blew me away with the plan, schedule, and expectations presented. Our upgrade included a complete rewiring of the building to transfer to Reliable Controls products, so they worked with us for months to complete the install. They showed up every time they told us they would be here, and they completed the entire job quicker than their original schedule. Several times as they worked with our mechanical contractors, who complemented Precision Automation’s work and reliability. Whenever we’ve had an issue (i.e., moving sensors, replacing mechanical equipment, etc.), Precision Automation has been here as soon as we made a phone call. I cannot say enough how impressed we’ve been with them from the very first contact until now. "

"I want to thank you for the service provided this year by Bridger Control Systems at the Boeing El Segundo site. Your team is always extremely responsive to our customer’s needs to maintain the environmental conditions of the factory and office areas. Whenever we have issues with our control system, your team addresses them immediately, even during off-hours and weekends. When we need to upgrade an area of our site for a project, the quotes we receive for the work are more than fair, and the schedule to complete the work is far superior to what we see in other contractors. We are thankful for the relationship we have built and look forward to continued success"

"Reliable Controls is adaptable, long-lasting, and never fails to keep up with rapidly changing technology. The product is excellent—I have not seen a better one out there. The installation and setup of devices is simple and quick, and the equipment is robust and rarely fails. The product line covers almost everything you could need, from touchscreen programmable controllers to built-in web servers and access control. The integration with other BACnet systems works very well. Their technical support has been especially good; they always answer quickly and are very responsive. The feature requests and system support are great as well."

"When I founded Intelli-Building Control and Solutions in 2009, I was in search of a direct digital controls building automation system manufacturer when I found Reliable Controls. I was impressed with its 5-year warranty, which demonstrates its faith in its product. In past years I leaned toward graphical programming, but after reviewing and researching the simplicity of RC-Studio software from Reliable Controls, I decided to take the leap. That decision saved thousands of programming and /engineering man hours over the next 10 years, and provided us the ability to control any mechanical system of any complexity with speed, reliability, and cost savings. This decision, along with great employees, propelled Intelli-Building into becoming a successful, well- respected solutions provider in the Midwest. Best choice of any product I made during my 35 years of building Automation automation career."

"There isn't just one time [Reliable Controls] has come through for me; they make my life better every single day. Just knowing I have a team of technical experts—the people who actually built the products—available to help me with any question I have... That makes all the difference. I sleep at night because I feel supported. It's more than just business; it's about having inner peace."

"We’ve had an extraordinary experience with the Reliable Controls system to control HVAC and lighting, and we plan to expand its reach by replacing all other existing third-party controllers that monitor and control equipment at El Salvador International Airport."

"El software de control de aire acondicionado e iluminación utilizado en la Torre Ejecutiva de Presidencia de la Republica Oriental del Uruguay, es Sistem MACH de Reliable Controls. Sobre el sistema podemos decir que es amigable, fácil de operar y no implica mucho tiempo. Todas las operaciones las solicitamos desde el pc de control en nuestra oficina. Para el control, se utilizan las variables en pantalla, que combinados con imágenes de las instalaciones, es fácil entender lo que está controlando.

Este control, ayuda con el ahorro energético mediante el manejo de horarios de iluminación y encendidos de equipos, manteniendo todas las áreas del edificio en un área de confort adecuado.

Actualmente tenemos más de 110 controles instalados y funcionando en una red y eso realmente facilita el manejo de las funciones mencionadas en la Torre Ejecutiva de Presidencia.

El sistema, en nuestro caso, solo permite y así lo realizamos, repuestos de Reliable Controls.
Manifestamos por esta nota que el equipo técnico de ELTERN SRL brinda un buen servicio y da seguridad ante cualquier eventual que pueda surgir tanto de funcionamiento como de capacitación en el uso del sistema."

"Nathan Wagner and Steven Robinson from Altitude Building Automation worked on the Reliable Controls building automation system at our school in Lake George, Colorado, getting us back on track when we were having trouble with our HVAC system. I recommend these gentlemen; they are amazing. They know what they’re doing and are very easy to work with."

"The Reliable Controls MACH-System is easy to understand and not involved at all. It controls better and a little tighter than the other products I've seen.

It's great because I can look at everything from here, all of our buildings. With the graphics it is intuitive, easy to work with and easy to follow. We have it on our emergency pager too. So if we lose a chiller, it will page out. We know right away when something's happening - which is great!

Economizing is important. We're saving a lot on electricity. It has that flexibility where you can just keep adding-on to it. You just have to monitor the system and it looks after all the details."

"Your technical support is what differentiates Reliable Controls from every other building automation and security system supplier in the world and why we are proud to be an Authorized Dealer."

"I have been working with Reliable Controls products since 1989. Reliable Controls is run with honesty and integrity, and the company has been a pleasure to work with all these years. I have never had an issue I could not go to them with and find a satisfying resolution. Top-notch support from sales to service. Keep up the good work!"

"I just wanted to give some feedback in regards to the Tech Support team, in particular Lyam Witherow and Samuel Goulet, who provided me with direct technical support for some pressing issues with one of our important customers. Austec's focus has been and will always be to ensure our customers consistently receive the best service in the industry along with the most positive user experience.

This focus and goal is achieved only with the outstanding support from Lyam, Samuel, and the team. I can honestly not thank them enough for the support, particularly before holidays, which was appreciated tenfold by our customer. Lyam also went out of his way to answer and assist with further questions, which did not go unnoticed or unappreciated.

This synergy really ensures and upholds not only the Reliable Controls name but Austec's to the highest of standards in the industry."

"Reliable Controls® and Plug Smart recently completed an impressive capital project at my facility. We have been able to create a real-time utility consumption monitoring system that assists in generating automated daily and monthly reports that identify consumption anomalies, utility costs, and degree days. During the first six months of the evaluation period that ended in February 2020, the hotel was able to save over $150k despite a 1.5 percent increase in occupied rooms. This allows for a payback period of less than 3 years. Visiting the Reliable Controls head office in Victoria, BC was a highlight, where I could observe their impressive quality control systems and manufacturing processes. Thank you Reliable Controls and Plug Smart."

"Colorado Controls has been a Reliable Controls dealer for 12 years, and we look forward to many more years moving forward. Reliable Controls has been a staple to our success, with not only a quality-driven product but also from the ground up. The Reliable Controls team has played many crucial roles with supporting our projects with expertise, guidance, support, training, and friendship! Reliable Controls holds the bar very high in every aspect of the industry, and it shows with whomever you speak to in the organization. Partnering with a company like Reliable Controls only makes us want to push ourselves harder to represent such a quality product and company."

"Both Steve and I had many years of experience in the temperature controls field before we decided to start our new company. We had worked with several other temperature control system manufacturers in the past, so when we picked our new product line, we had specific qualities we desired. First, we researched several temperature controls manufacturers and narrowed the field to a few. We then checked each product line for leading-edge technology, longevity, and value. The controllers needed to be reliable, be easy to set up and program, and have great technical support. Finally, we needed a company that has the same philosophy as ours. Treat each customer how you would like to be treated and provide a service that each customer finds valuable. Suffice it to say, I know we made the right decision. Quality Control Services has been a Reliable Controls dealer since 2002 and has continued to grow at a steady pace. Reliable Controls does not just sell products; it is our partner for success. From outstanding technical support to the help we receive from regional sales personnel, we could not be more satisfied. This does not happen by chance. Reliable Controls prides itself on making sure its dealers are equipped to be successful. The dealer training, online classes, and ongoing webcasts ensure our technicians remain trained. Reliable Controls has evolved its product line over time to become one of the leading manufacturers in the industry. Don’t just settle on a product line of temperature controls for your company. Select a partner that will lead to success."

"Anytime we come up with an idea, Reliable Controls really listens to us and tries to do something with our idea. That's very unique! Combine that with their truthfulness and frankness, and it's really a great thing."

"System Mart Limited has been a Reliable Controls Authorized Dealer in Hong Kong since 2009. We are very pleased to have Reliable Controls as our strategic partner to provide the most cutting-edge building management system technologies to building owners. RC-WebView®, RC-Studio®, and the powerful MACH-ProView™ are our key weapons to tackle and permeate building management system markets."

"In simple terms, I needed a BACnet solution, and after reviewing the Reliable product line, and investigating the reliability, support, and ease of use from peers in the industry, it made my decision easy. In the past I have represented a couple of the large names, and was always disappointed in the way order processing, documentation etc. was handled on-line. I was pleasantly surprised to first find a web portal that actually functions the way I have always wanted, making our jobs easier. Kudos to whomever designed it, it is very function and complete. From the basic training videos, product submittal & sales PDFs, newsletters, information on previous installs, I find that Reliable Controls is making life simpler to take on a new product line."

"The Reliable Controls MACH-System is very simple to work with and easy to expand. At the present time we have 65 main panels and 102 local panels. That's about 6,500 input and output points, not including variables and other soft points.

We chose Reliable Controls MACH-System over the others because it was so simple and flexible. Other systems just didn't make any sense. With Reliable Controls MACH-System everything is so clear.

The panels are tough. We had a case once, when the main heating pipe broke and we dumped gallons and gallons of hot water at 250 degrees. The mechanical room was full of steam, everything was wet. The panel went down for maybe thirty minutes and then it just restarted . . . and that was it!"

"Contrôles AC has been a Reliable Controls Authorized Dealer since 1998! For us to build a strong and long-lasting relationship with a manufacturer, it needs a good product and the right people. With Reliable Controls we have found both these qualities. Anytime we need support they are there, listening to our demands and always improving their product line and software. This partnership helps our company be a strong competitor to all major brands on the market. Can't wait to see what the future holds!"

"We enjoy an extremely positive relationship with Reliable Controls as a strategic partner for our building automation business. Reliable Controls listens to our needs in a way that is unique from any other supply partner. If you are looking for a partner that listens well to you as a customer and provides solid solutions and technical support for your control systems needs, Reliable Controls is a great choice."

"It is with great privilege that we are using Reliable Controls in one of our pharmaceutical units at Curexa Health. We express our complete satisfaction with the system and with the outstanding service we’ve received from Authorized Dealer Mecatech in Pakistan."

"In the early days of my company, when I was still working with another vendor, I worried I wasn't going to live beyond age 45. Sometimes I'd run into huge technical problems while working on a system, and I'd figure it all out in the end, but it was really stressful. I don't have that stress anymore now that I work with Reliable Controls. Their customer support is great!"

"I would like to inform you that we are very satisfied with Innov Controls as their response for services and closing of the project as per the timeline. "

"The technical support is awesome. They answer calls quickly and efficiently. [As a dealer] you want to be able to reach out anytime, or lean on them, which I do a lot."

"I just wanted to take a second and thank you for all of the work you have helped us with. The quality of your work is extremely high, and it makes us proud of the graphics we are putting out, and proud to represent Reliable Controls. Our customers have noticed the increase in the quality of our graphic interfaces, and its thanks to you guys. You all should be proud of the graphics you are producing, its all excellent work.

Keep up the good work!
Have a great day!"

"I just wanted to send a quick note to let you know how appreciative I am for having Greg and other Reliable Controls staff assist us at various times throughout our integration project. Greg was instrumental in finding solutions to the issues we encountered. Any time he didn’t have a solution to an issue, he was quickly able to find someone at Reliable Controls who could troubleshoot and provide the solution we needed. Reliable Controls is truly a leader in providing people and technology that can be relied on. Thank you."

"I have been in the controls industry for over 25 years and worked with almost every control system out there. Ten years ago, when I was searching for a partnership, I had a lot of boxes on my checklist of what I wanted and would feel comfortable standing behind as a company. Reliable Controls was able to check those boxes and then some. The company is actively moving forward with new technologies in this industry, and its service after the sale is unmatched. Reliable Controls is vital to our company growth and reputation in this industry. The team listens to customer and distributor suggestions and feedback to plan for the future. We look forward to a long relationship with Reliable Controls—and so do our customers. The owners have built a great company and team. Thank you!"

"Reliable Controls has helped us in many ways, within our organization and the market. They are always there for us anything we ask them for something, even at short notice."

"Compliments to the Reliable Controls Technical Support team. We had an issue yesterday, and Michael Harding got the software guys onto it. We were hooked up online this morning and got it resolved. Hats off and thanks."

"Reliable Controls is by far the best on the market today. The product line is constantly growing and improving to adapt to the demands of our industry. The usability of the hardware and software for not only our staff but also our customers makes Reliable Controls our first choice in controls. More importantly, the staff at Reliable Controls is second to none. Everyone from the top down exceeds our expectations at every turn. From sales and marketing to development and support, the Reliable Controls team is an absolute pleasure to work with."

"We have been a Reliable Controls dealer since 1999 and can firmly state that Reliable Controls produces an exceptional product. Ease of use, a high degree of customization, continuous feature development, immediate technical support—these are just a few of the reasons that being a Reliable Controls dealer has been great for us. Ultimately these benefits are passed down to our customers, making it easy to provide a quality service."

"We are proud to be a dealer for Reliable Controls, an industry leader in providing top-notch energy and environmental controls. Our internal team and our customers appreciate the quality products, with a 5-year warranty that rarely has to be used, and a variety of software packages that can be used to meet any application. Each department interaction we have, from technical support, application engineering, sales, marketing, ordering, etc, proves to us time and again that Reliable Controls is a trusted and valued partner in our business."