Why Reliable Controls dealers succeed: Expert support, trusted partnerships, proven results

At Reliable Controls we believe great technology begins with great people. Guided by genuine care and unparalleled expertise, we are more than building automation specialists—we are trusted partners to our Authorized Dealers, our single distribution channel.

"There isn't just one time Reliable Controls has come through for me; they make my life better every single day,” says Alvaro Solis, General Manager at Solmatec, an Authorized Dealer in Costa Rica. He continued:

Just knowing I have a team of technical experts—the people who actually built the products—available to help me with any question I have... That makes all the difference. I sleep at night because I feel supported. It's more than just business; it's about having inner peace.

Since 1986 we have nurtured a global group of independent, factory-trained and -certified dealers. Partnering with Reliable Controls is more than just a business relationship—Reliable Controls succeeds when our Authorized Dealers succeed. Here’s what Mark Sleeva, President of Connecticut Authorized Dealer Digital Network Services, had to say about working with us:

Digital Network Services has been a Reliable Controls dealer since 2003. We chose Reliable Controls not just fr a great BACnet product but for its reputation as a company who puts customers first by standing behind the product and having a company culture that is a perfect fit with how we view and support our clients. The people at Reliable Controls work with the Authorized Dealer network as partners in providing the best combination of product technology and customer service. After 18 years we can’t think of a product that is better for our customers.

Our long-term relationships foster a deep understanding of our partners’ business needs and priorities, leading to mutual growth and exceptional customer experiences. In 2022, Graeme Edwards, Director of Austec Building Automation in Australia, said:

This year marks our twentieth year of partnership with Reliable Controls. Both of our businesses have gone through many changes over the years, and through hard work, clear values, trust, and respect, we have built a strong business relationship and many personal relationships. Reliable Controls has always shown a genuine intention to assist us in growing a professional, sustainable business and is tirelessly committed to ensuring end users are satisfied.

Our transparent processes and four decades of customer satisfaction ensure our Authorized Dealers’ success is our shared mission.

Reliable Controls does not just sell products; it is our partner for success. From outstanding technical support to the help we receive from regional sales personnel, we could not be more satisfied. This does not happen by chance. Reliable Controls prides itself on making sure its dealers are equipped to be successful. The dealer training, online classes, and ongoing webcasts ensure our technicians remain trained. Reliable Controls has evolved its product line over time to become one of the leading manufacturers in the industry. Don’t just settle on a product line of temperature controls for your company. Select a partner that will lead to success.

— James Pierret, former owner of Quality Control Services in Wisconsin

We’re looking for controls contracting companies to join our growing network of independent Reliable Controls Authorized Dealers. No matter where you are in your career, you can count on us for honest guidance, expert advice, tailored solutions, and unwavering support. Explore our Reliable Controls Authorized Dealer program, and get in touch today to find out why we’re the right partner to help you meet your goals.